Spring Co-Op 2027, Manufacturing Digital Systems

Key Responsibilities

• Support improvements that enhance the experience of end users across Manufacturing digital systems, including PI, MES, and Tulip.
• Review and update existing MES job aids to ensure they remain accurate, clear, and aligned with current system functionality and Manufacturing processes.
• Help develop new MES job aids, quick-reference guides, visual instructions, and other user-support materials based on business needs, system updates, and user feedback.
• Review open MES worksheets on a weekly or biweekly cadence, identify outstanding owners, and prepare follow-up communications to support timely closure.
• Maintain trackers for open worksheets, user feedback, common system issues, support requests, deviations, and recurring user challenges.
• Gather feedback from PI and MES users to support periodic assessments of system adoption, usability, and training needs.
• Analyze feedback and support data to identify recurring themes and opportunities for improved training, job aids, business processes, or system enhancements.
• Assist with collecting, organizing, validating, and analyzing Manufacturing data and performance metrics as needed.
• Create clear summaries, reports, and visualizations to communicate trends, findings, and recommended actions to stakeholders.
• Collaborate with Manufacturing, Digital Technology, Quality, and other cross-functional partners to support digital system initiatives.
• Follow applicable site procedures, quality standards, documentation practices, and data integrity expectations.

Required Qualifications

• Currently pursuing a bachelor’s or master’s degree in Engineering, Computer Science, Information Systems, Data Analytics, Biotechnology, Life Sciences, Business, or a related discipline.
• Strong organizational skills and the ability to manage multiple tasks, priorities, and deadlines.
• Strong written and verbal communication skills, with the ability to create clear, user-friendly documentation.
• Analytical mindset with an ability to collect, organize, interpret, and communicate data.
• Detail-oriented approach to reviewing documentation, tracking follow-up actions, and maintaining accurate records.
• Ability to work effectively both independently and collaboratively in a cross-functional team environment.
• Proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• Legal authorization to work in the United States, now and in the future.
• You must be enrolled in an advanced degree program if graduating before May 2027.
• You must be available to work full-time, 40 hours per week from January – July 2027.

Required Technical Skills

• Microsoft Excel, including data organization, tracking, and basic data analysis
• Microsoft PowerPoint and Word
• Data collection, organization, and reporting
• Documentation development and maintenance
• Process mapping or creation of visual work instructions
• Tracker and action-item management
• Basic data visualization and metric reporting

Preferred Skills

• Exposure to Manufacturing Execution Systems (MES), PI data historian, Tulip, or comparable Manufacturing technology platforms.
• Interest in digital manufacturing, operational technology, process improvement, or Manufacturing operations.
• Familiarity with regulated environments, including biotechnology, pharmaceutical, medical device, or other GMP-related industries.
• Experience creating training materials, job aids, standard work documents, or quick-reference guides.
• Experience using data analysis or visualization tools, such as Power BI, Tableau, or similar platforms.
• Familiarity with continuous improvement methodologies, such as Lean, Six Sigma, or root-cause analysis.
• Experience gathering user feedback, synthesizing themes, and recommending practical improvements.