Sr Admissions Rep/Registrar
UHS
Summary
The Sr Admissions Rep/Registrar is responsible for facilitating an efficient, professional, and effective registration process through the attainment of demographic and financial information via face-to-face registration that is pertinent to appropriate reimbursement and statistical analysis. The individual is responsible for maintaining complete and accurate accounts to ensure data base integrity and timely claims processing. Provide support to an organizational culture that lends the highest degree of service excellence standards to all customer groups.
Job description
Job Duties/Responsibilities
- Greet patients and/or patient representatives.
- Explain general hospital policies related to registration, co-payments, and deductibles.
- Register patients to include interviewing patients via face-to-face registration and accurately entering demographics and financial information in the hospital's registration system.
- Responsible for maintaining char documents and scanning appropriate documents into the hospital's document imaging system.
- Perform insurance verification via HDX and other appropriate online eligibility verification applications.
- Collect co-payments, payments, and deductibles.
- Ensure the completion of all forms and documents for the registration process.
- Assist Supervisor / Team Leader with mentoring and training of new staff.
- Assist staff members in maintaining a current and accurate QPI Log.
- Responsible for completing HDX unviewed account report on a daily basis.
- Demonstrate an understanding of the usage of the systems security and systems interface (i.e. SMS, HDX, IBEX, Document Imaging).
- Demonstrate an understanding on the appropriate usage of the master menu, inpatient/outpatient flow, census, and verification, comments/inquiry, maintaining and upgrading accounts and reconciliation processes.
- Demonstrate an understanding of downtime procedures.
- Perform other job duties/assignments as assigned.
Requirements
- High School diploma or equivalency
- 2-5 years of problem-solving experience demonstrated in a Customer Service environment (preferably healthcare or insurance) or Bachelor's degree with 1-3 years of problem-solving experience demonstrated in a Customer Service environment (preferably healthcare or insurance)
Benefits
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- Prescription drug plans
- 401(k) with company match
- Discounted stock plan
- Student loan refinancing program
- Career development opportunities
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.