Sr. Application Analyst - Epic Health Information Management (HIM)
UHS
Summary
The Corporate Information Services Department is seeking a dynamic and talented Sr. Application Analyst – Epic Health Information Management (HIM). The Sr. Application Analyst – Epic HIM performs advanced implementation activities related to UHS Information applications, including coordination of Implementation Planning, Design, Testing, Training, Go-live and Support activities across all UHS owned facilities. Performs hands on application configuration and related testing. Participates in monitoring facility issues post go-live and maintains responsibility for their resolution. Coordinates work assignments between team members in order to meet deadlines and ensure continued progress toward assignment completion.
Job description
Key Responsibilities
System Implementation
- Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
- Provides advanced design solutions for applications and prepares the appropriate documentation.
- Supervises development of test data, system testing and documentation for all phases of the application development life cycle.
- Performs Q/A on application functionality.
- Researches and resolves implementation-related Customer Support Center Tickets.
- Adheres to appropriate UHS Project Management standards.
- Ensures strict adherence to work plans, reporting all serious deviations to management.
- Oversees the training of users in operating procedures for application.
- Provides support and project direction to UHS entities as needed.
- Recommends and implements controls and procedures to protect UHS assets from intentional or inadvertent modification, disclosure or destruction.
System Maintenance/Support
- Researches and resolves Customer Support Center Tickets including major application upgrades.
- Adheres to UHS Service Level and Change Management Policies.
- Provides on-call support as scheduled.
- Establishes and maintains regular communications with user community.
Administration and Oversight
- Effectively trains analysts in performance of their duties as required.
- Provides technical support and guidance to other team members as required.
- Maintains Service Excellence principles.
- Prepares and promptly submits all routine and special reports.
- Interviews applicants for vacant positions as needed using appropriate interview techniques.
- Contributes to performance evaluation of less experienced staff members as needed.
- Keeps management well informed of activities, needs, problems.
- Performs other tasks as required by management.
Position Requirements
- Bachelor's degree required plus 5-8 years of related experience.
- Five or more years of Information Systems experience in acute care or Ambulatory, multi-facility setting.
- Ability to present to senior leadership and multidisciplinary teams.
- Working knowledge of information system application design, development, implementation, enhancement, support methods and practices.
- Comprehensive working knowledge of clinical and/or appropriate operational application analysis, design, build, deployment and modification as well as troubleshooting techniques.
- Ability to work with end users to determine software specifications, hardware requirements, and process improvement workflows.
- Ability to create system documentation, project plans, test scripts and education materials.
- Working knowledge of project management methodology and IS standards, change control, quality, and system performance methods and metrics.
- General familiarity of end user business practices, concepts, and terminology sufficient to support the clinical and/or appropriate operational applications.
- Ability to transfer knowledge and mentor team members.
- Excellent written and verbal communication skills.
License, Registration, or Certification Requirements
- Healthcare and Application Knowledge Required.
- Registered Nurse, Clinical, or operational experience preferred in the Epic module supported.
- Project Management experience preferred.
- Epic certification in primary application supported required.
Travel Requirements
Up to 10% domestic US travel (depending on projects).
Requirements
- Bachelor's degree required
- 5-8 years of related experience
- Five or more years of Information Systems experience in acute care or Ambulatory, multi-facility setting
- Ability to present to senior leadership and multidisciplinary teams
- Working knowledge of information system application design, development, implementation, enhancement, support methods and practices
- Comprehensive working knowledge of clinical and/or operational application analysis, design, build, deployment and modification as well as troubleshooting techniques
- Ability to work with end users to determine software specifications, hardware requirements, and process improvement workflows
- Ability to create system documentation, project plans, test scripts and education materials
- Working knowledge of project management methodology and IS standards, change control, quality, and system performance methods and metrics
- General familiarity of end user business practices, concepts, and terminology
- Ability to transfer knowledge and mentor team members
- Excellent written and verbal communication skills
- Healthcare and Application Knowledge Required
- Epic certification in primary application supported required
- Registered Nurse, Clinical, or operational experience preferred
- Project Management experience preferred
Benefits
- Competitive Compensation
- Medical, Dental & Vision
- Prescription Drug Plan
- 401(k) Matching
- Paid Time Off
- Growth & Development Opportunities
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.