Sr. Associate, Sales Operations
Alcon
Summary
As a Sr. Associate, Sales Operations, the candidate will collaborate with all the departments of Customer and Commercial Operations to address business problems by utilizing advanced analytics tools.
Job description
The ideal candidate will be responsible for promoting operational excellence through advanced analytics, data visualization, and process improvement. This role requires close collaboration with cross-functional teams to convert intricate data sets into actionable insights that facilitate strategic decision-making. This is an onsite role based at our Fort Worth, Texas Main campus.
In this role, a typical day will include:
- Design and develop sophisticated analytical tools using Tableau and Alteryx to support operational decision-making.
- Perform in-depth data analysis to identify trends, discrepancies, and opportunities for improvement in business processes.
- Create and maintain dashboards and reports that provide critical business insights to stakeholders.
- Collaborate with IT and business teams to integrate new data sources and ensure data accuracy and completeness.
- Develop and automate workflows in Alteryx for data preparation, blending, and analytics.
- Provide training and support to team members on Tableau and Alteryx usage and best practices.
- Participate in cross-functional projects to enhance operational efficiency and effectiveness.
- Stay up to date with the latest developments in data analytics and business intelligence tools.
- Strong analytical skills capable of assessing complex business requirements from real world scenarios and the ability to translate them into solution design.
- Analyze the final project, give feedback, determine areas of improvement, and help the project team to make necessary changes.
- Develop and update SQL queries for troubleshooting data and creating ad-hoc analysis as per business needs.
- Support in the implementation of new applications / systems focused on optimizing the resources.
- Be in a constant search for knowledge, new tools and technologies and propose improvement or innovation ideas.
Key Requirements/Minimum Qualifications:
- Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs.; Assoc.+6 yrs.; M.S.+0 yrs.)
- The ability to fluently read, write, understand, and communicate in English
- Relocation Assistance: Not Available
- Sponsorship Available: Not Available
Preferred requirements:
- Excellent communication and interpersonal skills, with the ability to present complex data in a clear and concise manner.
- Experience with SQL, Python, or other data analysis tools is a plus.
- Record of business process improvement using data and statistical analysis.
- Minimum of 3-5 years of experience in operation or business analytics role.
- Advanced proficiency in Tableau and Alteryx.
- Strong analytical and problem-solving skills with keen attention to detail.
Requirements
- Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs.; Assoc.+6 yrs.; M.S.+0 yrs.)
- The ability to fluently read, write, understand, and communicate in English
- Minimum of 3-5 years of experience in operation or business analytics role
- Advanced proficiency in Tableau and Alteryx
- Strong analytical and problem-solving skills with keen attention to detail
- Excellent communication and interpersonal skills, with the ability to present complex data in a clear and concise manner
- Experience with SQL, Python, or other data analysis tools is a plus
- Record of business process improvement using data and statistical analysis
Benefits
- Health insurance
- Life insurance
- Retirement plan
- Flexible time off
Company overview
Alcon Inc. is the global leader in eye care, dedicated to helping people see brilliantly. Founded in 1945 as a small pharmacy in Fort Worth, Texas, the company has grown into the world's largest eye care device company with complementary businesses in Surgical and Vision Care. As a Swiss-American multinational corporation headquartered in Geneva, Switzerland with major operations in Fort Worth, Texas, Alcon operates in 60 countries and serves patients in over 140 countries. The company's Surgical segment focuses on ophthalmic products for cataract surgery, vitreoretinal surgery, refractive laser surgery, and glaucoma surgery, including implantables, consumables, and surgical equipment. The Vision Care segment comprises daily disposable, reusable, and color-enhancing contact lenses, along with a comprehensive portfolio of ocular health products for dry eye, contact lens care, and ocular allergies. With over 75 years of heritage, Alcon has a long history of industry firsts and makes substantial annual investments in research and development to meet evolving customer needs and advance patient care. The company became an independent publicly-traded entity in 2019 after spinning off from Novartis.