Sr. Business Systems Analyst, NetSuite

Essential Duties and Responsibilities

• Serve as the functional lead for NetSuite, and set the enhancement roadmap and release priorities with business owners and IT.
• Lead current state and future state analysis of order to cash, from quote and order entry through fulfillment, invoicing, cash application and collections, and of procure to pay, inventory and supply chain processes, and recommend simplification and automation.
• Partner with Accounting and Finance on financial processes in NetSuite, including general ledger, accounts receivable and payable, revenue recognition, multi-book multi-currency, intercompany and month-end close.
• Gather, analyze and document business requirements, business rules, process maps, user stories and acceptance criteria, and turn them into functional specifications.
• Configure NetSuite from approved requirements, including custom records and fields, transaction forms, saved searches, SuiteFlow workflows, roles and permissions, approval routing, and item and pricing setup.
• Design and support integrations and data flows between NetSuite and other systems such as Salesforce, the data warehouse and third-party platforms, including customer, order, item and pricing data.
• Lead system, regression and user acceptance testing in sandbox, and coordinate releases with developers and QA, including NetSuite release previews.
• Maintain data quality and governance in NetSuite, including master data, access controls, segregation of duties, and IT controls for Sarbanes Oxley (SOX) and audit requirements.
• Review NetSuite license usage, role assignment and adoption on a regular schedule, and support vendor renewals with usage data, options and pricing inputs.
• Build and maintain operational reports, saved searches and KPI dashboards in NetSuite and Power BI for Finance, Supply Chain and senior leaders.
• Provide day-to-day functional support, resolve issues, document procedures for recurring work, and deliver user training and adoption programs.
• Evaluate AI enabled workflows and automation where they improve productivity, insight, or data quality.

Requirements & Qualifications

• Bachelor's degree in business, information technology or a related field, or equivalent.
• 7 or more years of experience as a business systems analyst on NetSuite ERP in commercial or manufacturing environments.
• Strong knowledge of finance and accounting processes, including general ledger, accounts receivable and payable, revenue recognition and month-end close.
• Strong knowledge of the order to cash process, from quote and order entry through fulfillment, invoicing, cash application and collections, and the ability to turn it into system design.
• Working knowledge of procure-to-pay, inventory and supply chain processes.
• Hands on NetSuite configuration experience in OneWorld, including SuiteBuilder, SuiteFlow, custom records, forms, saved searches and roles.
• Experience with integrations and data flows between ERP and other systems, and experience in a public company with knowledge of SOX IT controls.
• Strong requirements gathering, process mapping, functional specification, and test and acceptance criteria skills.
• Strong analytical and problem-solving skills.
• Strong communication, facilitation and stakeholder skills across business, technical and leadership audiences.
• Ability to manage competing priorities and design practical, easy to use solutions for end users.
• Accuracy, attention to detail and proficiency with Microsoft Office and collaboration tools.
• Preferred: NetSuite Administrator certification; Scrum, Agile or PMP certification is a plus.
• Preferred: SuiteQL and SQL, SuiteScript or SuiteTalk exposure, Power BI, and Boomi, MuleSoft or similar integration platforms.
• Preferred: experience in a global organization, life sciences, medical devices, or other regulated industry.

Physical Demands and Work Environment

Work onsite at Cytek's Fremont office, and sit, stand and move within the office environment. Business travel may be required at least 10% of the time. Operate computers and other office equipment regularly. Occasionally lift objects up to 20 pounds. Communicate and exchange accurate information with employees at all levels on a daily basis.