Sr. Clinical Specialist, Cardiac Rhythm Management - Eastern North Carolina
Abbott
Summary
This position is a field-based position based in Eastern North Carolina in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.
Job description
What You'll Work On
Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.
Key Responsibilities
- Clinical Interface: Acts as a senior clinical interface between the medical community and the business.
- Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
- Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players while providing regional case coverage.
- Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
- Sales Support: Provides additional back-up support to Cardiac Rhythm Team in the following areas:
- Sales support
- Regional training seminars
- Clinical studies/data collection
- Trouble Shooting
- New product in-service training to physicians, nurses and sales representatives
- Mentors and provides leadership for less experienced Clinical Specialists
- Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.
Requirements
- Bachelor's degree in Bio-Medical Engineering, related field or equivalent healthcare experience
- 3+ years of related experience or a program certification from an accredited cardiac training program
- Must have certifications in CRM products
- Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures
- Familiarity with cath lab and operating room procedures and protocol
- Demonstrate advanced knowledge of cardiac pacing systems
- Must apply engineering skills and abilities to interpret and solve complex clinical problems
- Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities
- Must be able to meet deadlines effectively
- Must be detail-oriented and capable of working independently
- Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals
- Must be capable of managing multiple assignments simultaneously and efficiently
- Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials
Benefits
- Medical coverage
- Retirement savings plan
- Tuition reimbursement
- Student debt program
- Education benefit
Company overview
Abbott Laboratories is a global healthcare leader with a 135-year legacy of innovation, dedicated to helping people live healthier, fuller lives through life-changing technologies and products. Headquartered in Abbott Park, Illinois, the company operates in more than 160 countries with a workforce of approximately 114,000 professionals. Abbott's diversified portfolio spans four core business segments: medical devices, diagnostics, nutrition products, and branded generic pharmaceuticals. The company is particularly renowned for its groundbreaking medical devices including cardiovascular technologies, diabetes management systems like the FreeStyle Libre continuous glucose monitor, neuromodulation devices for chronic pain, and the AVEIR DR dual chamber leadless pacemaker system. In diagnostics, Abbott has been instrumental in developing critical tests, including the first licensed HIV test in 1985 that helped secure blood supply safety. The company's nutrition division produces leading infant formulas like Similac, while its pharmaceutical business provides quality branded generic medicines. Abbott consistently ranks among Fortune's Most Admired Companies and maintains a strong commitment to sustainability and corporate responsibility, making it a trusted partner in advancing global healthcare.