Sr. Clinical Specialist, Interventional Technologies, WA DC

Responsibilities

• Provide case coverage within the assigned territory and collaborate with the Account Manager to ensure good case coverage and clinical outcomes for patients.
• Serve as the primary clinical resource for clinical support in coverage, troubleshooting, and in-service education for company products.
• Inform customers on the latest product, therapy, and technology developments through procedural and technical discussion.
• Demonstrate the ability to link clinical data to key messaging.
• Meet with existing and potential customers to identify clinical needs, goals, and constraints and provide feasible solutions using company products.
• Collaborate and communicate account information to the sales team daily.
• Share insights on competitive products or account issues and opportunities with appropriate colleagues.
• Educate customers on the merits and proper clinical usage of company products.
• Oversee local education and training activities, including coordination and setup of programs, procedural troubleshooting, and facilitation of staff education.
• Identify, establish, and maintain productive working relationships with key decision makers, customers, and administrative staff.
• Support monitoring of product inventory levels.
• Lead challenging or more complex case reviews and lead and develop content for Regional and/or Area clinical calls.
• Support the RSD in the creation and dissemination of educational content for the internal team.
• Provide case support and coverage of the most complex cases requiring a higher level of clinical expertise.
• Serve as an informal mentor to newer team members by providing guidance, sharing best practices, and supporting skill development within the assigned territory.

Qualifications

• BA/BS or equivalent medical training required.
• Health science field and appropriate registrations or certifications (RT, RCIS, Surgical Tech, RN, NP, or First Assistant) strongly preferred.
• Typically requires 2+ years of direct healthcare experience (Cath lab, Interventional Radiology, Electrophysiology, etc.), plus 2 years of medical device industry experience.
• Strong clinical orientation, with experience in interventional cardiology, electrophysiology, interventional radiology, vascular, or cardiac surgery preferred.
• Demonstrates advanced knowledge of assigned company products and services, clinical evidence, and disease states.
• Strong business/sales acumen and understanding of overall sales strategy beyond clinical execution.
• Excellent communication skills with the ability to craft tailored clinical messages for diverse and senior clinical audiences.
• Ability to operate independently with minimal guidance while remaining aligned with company priorities and sales objectives.
• Excellent interpersonal skills and strong clinical orientation with the ability to influence a variety of clinician, nurse, and lab tech personality types.
• Ability to persuasively communicate and tailor the Vascular Closure Value Proposition.
• Analytical with financial acumen.
• Excellent verbal and written communication skills.
• Attention to detail to maintain records and process reports.
• Thorough knowledge of the medical device market, products, and territory's customer base.
• Emotional intelligence to manage schedule effectively and efficiently.
• Previous industry experience preferably in the Cardiovascular space calling on Interventional Cardiologists, Vascular Surgeons, Interventional Radiologists, administrators, and clinical staff members.
• Previous experience with vessel closure is preferred.
• Previous experience providing clinical education and training to staff members is preferred.
• Values teamwork and collaboration internally and externally with customers.
• Knowledge of MS Office systems.