Sr. Credentialing & Enrollment Specialist (Remote)
Rula
Summary
At Rula, we're on a mission to make mental health care more accessible by streamlining the path for Providers to begin seeing patients as quickly and efficiently as possible. As a Sr. Credentialing & Enrollment Specialist, you'll play a critical role in shaping and scaling the systems that support our rapid growth.
Job description
About the Role
At Rula, we're on a mission to make mental health care more accessible by streamlining the path for Providers to begin seeing patients as quickly and efficiently as possible. As a Sr. Credentialing & Enrollment Specialist, you'll play a critical role in shaping and scaling the systems that support our rapid growth.
In this role, you will contribute directly to improving the Provider experience by ensuring timely and accurate credentialing and enrollment. Whether you're scoping enrollment requirements for new payer implementations, submitting applications, or guiding Providers through each step of the process, your work will have a meaningful, tangible impact. You'll collaborate closely with cross-functional teams to support new payer launches and share operational insights. Additionally, you'll help educate and support our credentialing and enrollment associates as new processes and payers are introduced.
Required Qualifications
- 3+ years of experience within the healthcare setting, working with or for health insurance plans, networks, or credentialing verification organizations
- 2+ years of experience enrolling providers with regional or national payers
- Experience working collaboratively across teams cross-functionally (Account Delivery or Provider Success)
- Experience developing, documenting, and optimizing new processes into easy-to-understand documentation
- Proficiency in spreadsheets (Excel / Google Sheets) and CRM / ticketing platforms (Salesforce, Zendesk), with a demonstrated ability to quickly adapt to and learn new software (e.g., Airtable, Certify)
Preferred Qualifications
While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.
- Experience working in a fast-paced environment, such as a startup or large healthcare system
- Experience enrolling providers with regional or national payers (preferably behavioral health)
- Familiarity with CAQH, NPPES, CMS, & NCQA requirements
- Experience working with a Credentials Verification Organization (CVO)
Requirements
- 3+ years of experience within the healthcare setting, working with or for health insurance plans, networks, or credentialing verification organizations
- 2+ years of experience enrolling providers with regional or national payers
- Experience working collaboratively across teams cross-functionally (Account Delivery or Provider Success)
- Experience developing, documenting, and optimizing new processes into easy-to-understand documentation
- Proficiency in spreadsheets (Excel / Google Sheets) and CRM / ticketing platforms (Salesforce, Zendesk)
- Ability to quickly adapt to and learn new software (e.g., Airtable, Certify)
Benefits
- Medical, Dental & Vision
- Life & Disability Insurance
- FSA/HSA
- 401(k) Plan
- Paid Parental Leave
- Employee Assistance Program
- Quarterly Department Stipend
- Home Office Stipend
- Wellness Stipend
- Equity
- 2 Company-Wide Shutdown Weeks
Company overview
Rula is a mental health care company that operates in the digital healthcare space, providing accessible mental health services through telehealth platforms. The company focuses on connecting individuals with licensed mental health professionals, including therapists, psychologists, and psychiatrists, through convenient online channels. Rula's platform typically offers services such as virtual therapy sessions, psychiatric consultations, and mental health support programs designed to make mental healthcare more accessible and convenient for patients. As a modern healthcare provider, Rula leverages technology to bridge gaps in mental health service delivery, addressing the growing demand for remote mental health support. The company operates within the broader telehealth and digital health ecosystem, contributing to the transformation of traditional mental healthcare delivery models. Rula's services are particularly relevant in today's healthcare landscape where digital solutions are increasingly important for expanding access to mental health resources and reducing barriers to care.