Sr. Director, Clinical Analytics
Concentra
Summary
The Senior Director, Clinical Analytics serves as the enterprise leader responsible for defining, advancing, and executing Concentra's clinical analytics strategy. This role partners with executive leadership to transform data into actionable insights that improve patient outcomes, clinical performance and quality, customer value, and business growth.
Job description
Strategic Leadership
- Develop and execute the enterprise Clinical Analytics strategy and multi-year roadmap aligned with organizational priorities and business objectives.
- Anticipate emerging industry trends, healthcare market dynamics, regulatory changes, and technological advancements that may impact organizational strategy and performance.
- Translate complex analytical findings into actionable business insights for executive and clinical stakeholders.
- Establish Clinical Analytics as a strategic business partner across all areas of the organization.
Analytics & Insights
- Direct the design, development, and deployment of clinical practice performance analytics.
- Oversee the creation and maintenance of key performance indicators, scorecards, benchmarking methodologies, and outcomes reporting programs.
- Lead advanced analytical initiatives that identify performance improvement opportunities and measurable business value.
- Ensure analytical methodologies, reporting frameworks, and performance measures are valid, reliable, and actionable.
- Drive the evolution from descriptive reporting to predictive and prescriptive analytics capabilities.
Talent & Organizational Leadership
- Lead, mentor, coach, and develop Analytics Managers, Senior Analysts, and other analytics professionals.
- Build a high-performing analytics organization through effective talent management, succession planning, and leadership development.
- Establish career development frameworks that strengthen analytical, technical, consulting, communication, and leadership competencies.
- Foster a culture of accountability, innovation, collaboration, curiosity, and continuous learning.
- Provide strategic workforce planning to ensure organizational capabilities evolve alongside business needs.
Collaboration & Governance
- Partner with Clinical Operations, Medical Leadership, Information Technology, Sales, and other relevant teams to deliver meaningful analytical solutions.
- Facilitate alignment between business priorities and analytical investments.
- Lead enterprise initiatives requiring collaboration across multiple departments and stakeholder groups.
- Communicate effectively with executive leadership, customers, clinicians, operational leaders, and external partners.
- Establish standards, governance processes, best practices, and quality controls for analytics development and delivery.
- Ensure integrity, consistency, and reliability of enterprise clinical performance reporting.
- Promote data stewardship and data-driven decision-making throughout the organization.
- Ensure compliance with all applicable company policies, privacy regulations, and healthcare data requirements.
Supervisory Responsibilities
- Provide leadership and direction for Clinical Analytics managers, analysts, data scientists, and other analytical resources.
- Responsible for hiring, coaching, performance management, succession planning, and professional development of team members.
- Lead multiple management layers and build sustainable organizational capability through leadership development.
- Establish departmental goals, priorities, performance expectations, and talent strategies.
- Develop future leaders within the Clinical Analytics organization.
Requirements
- Bachelor's Degree in Healthcare Administration, Health Informatics, Statistics, Data Science, Business Analytics, Public Health, Economics, Computer Science, Mathematics, or related field
- Degree must be from an accredited college or university
- At least 10 years of progressive experience in healthcare analytics, business analytics, outcomes analytics, statistics or related analytical disciplines
- Minimum 8 years of leadership experience managing analytics professionals and leaders
- Demonstrated success influencing strategic decisions through analytics and executive-level insight generation
- Experience leading enterprise-scale analytics initiatives and cross-functional programs
- Experience developing and mentoring managers and future organizational leaders
- Extensive experience presenting complex analyses to executive leadership and senior stakeholders
- Strategic and enterprise-level thinking
- Advanced understanding of healthcare analytics and performance measurement
- Strong business acumen and ability to connect analytics to organizational outcomes
- Executive presence with the ability to influence decisions across all organizational levels
- Exceptional leadership, coaching, and talent-development capabilities
- Proven ability to build and scale high-performing analytics organizations
- Strong change management and organizational transformation skills
- Excellent written, verbal, and presentation communication skills
- Ability to translate highly technical concepts into business-focused recommendations
- Strong stakeholder management and relationship-building skills
- Knowledge of database governance and environment
- Experience with modern business intelligence, data visualization, data science, and analytics platforms
- Ability to properly handle sensitive and confidential information (including HIPAA and PHI)
Benefits
- 401(k) Matching
- Medical, Dental & Vision
- Prescription & Telehealth
- Life & Disability Insurance
- Paid Time Off
- Referral Bonus Program
- Tuition Reimbursement
- Commuter Benefits
- Dependent Care Spending Account
- Employee Discounts
Company overview
Concentra is a leading national provider of occupational health, urgent care, and physical therapy services in the United States. Founded in 1979, the company operates a network of more than 520 medical centers across 44 states, serving employers, employees, and individual patients. Concentra specializes in workplace injury care, employment-related physical examinations, drug testing, and occupational health programs designed to help employers maintain safe and productive work environments. The company's services include urgent care for non-life-threatening illnesses and injuries, physical therapy and rehabilitation, and wellness programs. As a subsidiary of Select Medical, Concentra plays a crucial role in the healthcare ecosystem by bridging the gap between workplace health needs and medical care delivery. The company's integrated approach combines occupational medicine expertise with convenient access to care, making it a trusted partner for thousands of employers nationwide seeking to reduce workplace injuries, manage workers' compensation costs, and promote employee health and productivity.