Sr Director, Patient Engagement (Clinical Transformation)
DaVita Kidney Care
Summary
The Senior Director leads care delivery innovation for patients. This role is a strategic business leader who fosters innovation, collaboration, and continuous improvement. This highly-visible role will work across DaVita's clinical leadership and operating teams, with accountability for formulating, testing, and implementing new programs to slow the progression of kidney failure, manage complex situations, and help patients achieve superior health outcomes.
Job description
Essential Duties & Responsibilities
- Partner across OCMO, MOC lanes, and operations leadership to build and update multi-year roadmaps that support our models of care.
- Lead multiple MOC design focus teams (Tier 1 Interventions) to develop high-impact patient interventions. Serve as business lead that brings together multiple focus areas into one cohesive care model that applies across care teams. Provide guidance on interventions to prioritize across the model of care continuum, given staffing and operational constraints by program or market.
- Lead teams to identify high-impact focus areas.
- Refine programs, processes and interventions and prepare for full launch across multiple markets, in partnership with physician and operational partners.
- Other duties as assigned.
Requirements
- Strategic business leadership in clinical care delivery
- Experience formulating, testing, and implementing new clinical programs
- Cross-functional collaboration with clinical, physician, and operations leaders
- Program development and prioritization
- Market launch planning and operational planning
- Kidney failure and complex care management knowledge
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Paid Time Off
- PTO Cash Out
- Family Resources
- EAP Counseling
- Headspace Access
- Backup Child & Elder Care
- Maternity & Paternity Leave
- Professional Development Programs
Company overview
DaVita Kidney Care is a leading American healthcare provider specializing in kidney dialysis services, operating as one of the largest dialysis companies in the United States. Founded in 1992 and headquartered in Denver, Colorado, DaVita operates a vast network of 2,675 outpatient dialysis centers across the United States, serving approximately 200,800 patients, with an additional 367 centers in 11 other countries serving 49,400 patients. The company primarily treats end-stage renal disease (ESRD), providing life-sustaining dialysis treatments that patients typically require three times per week. DaVita holds approximately 37% market share in the U.S. dialysis market and is publicly traded on the New York Stock Exchange under the ticker DVA. The company's name, derived from the Italian phrase "Dare Vita" meaning "to give life," reflects its mission to provide essential kidney care services. With approximately 76,000 employees, DaVita has established itself as a Fortune 500 company and a significant player in the healthcare industry, with Berkshire Hathaway owning a 41.2% stake in the organization.