Sr. Manager, Enterprise Learning & Development
CSL
Summary
Reporting to an Associate Director within the Enterprise L&D team, the Senior Manager, Enterprise Learning & Development will design, develop, implement, evaluate, and program manage complex, scalable global learning solutions. As a recognized learning practitioner and subject matter expert, you will partner closely with the Learning & Leadership Capability team, Talent Partners, HR Business Partners, and business leaders across CSL to enable and elevate our people and build workforce capabilities.
Job description
Consult & Partner with Business and Talent Stakeholders
- Serve as a trusted internal learning consultant and strategic advisor to Talent Partners, HR Business Partners, business leaders, Learning Operations, and the Learning & Leadership Capability team.
- Build strong partnerships across the organization to influence learning priorities and support talent strategy.
- Develop and execute communication, marketing, and stakeholder engagement strategies that increase awareness, adoption, and participation in global learning programs.
Design, Develop and Implement Learning Solutions
- Lead the strategy, design, development, and implementation of scalable global learning solutions aligned with business priorities, talent strategy, and workforce capability needs.
- Conduct organizational needs assessments and performance analyses to identify capability gaps and translate business requirements into impactful learning experiences.
- Apply adult learning principles, instructional design best practices, and blended learning methodologies to create engaging, accessible, and measurable learning experiences for global audiences.
- Ensure learning solutions support current and future workforce requirements while enabling organizational transformation and business growth.
Manage & Improve Learning Solutions
- Program manage complex enterprise-wide learning initiatives from concept to execution, including project planning, stakeholder alignment, governance, budgeting, vendor management, implementation, and post-launch evaluation.
- Establish and continuously improve standards, processes, and best practices for learning design, delivery, technology utilization, learner engagement, and operational excellence.
- Leverage learning technologies such as Workday Learning and digital learning platforms to optimize learner experience, increase scalability, and drive adoption.
- Identify opportunities to streamline processes, improve efficiency, and enhance the overall effectiveness of learning programs and services.
Measure & Evaluate Learning Solutions
Align key performance indicators, learner engagement metrics, adoption rates, capability benchmarks, completion rates, satisfaction measures, and skill attainment with the enterprise learning measurement strategy.
Requirements
- Bachelor's degree in Human Resources, Organizational Development, Business, Psychology, Instructional Design, Learning Technologies, or a related field
- 7+ years of experience in Learning & Development, Talent Development, Organizational Development, Human Resources, or Workforce Capability
- Strategic thinking with an enterprise mindset
- Critical thinking to assess complex organizational challenges and find scalable solutions
- Strong interpersonal skills and cultural intelligence to build relationships and influence stakeholders globally
- Hands-on experience with eLearning authoring tools, skills assessment technologies, data analytics, and emerging technologies like AI
- 4+ years of experience managing complex cross-functional global projects including stakeholder engagement and vendor contracts
- Master's degree in Organizational Development, Human Resources, Business Administration, Learning Technologies, or a related field (preferred)
- SHRM, PHR, SPHR, CPTD, ATD, Prosci, Insights or other professional certification (preferred)
- Experience supporting digital transformation and organizational change initiatives (preferred)
- Experience deploying learning solutions through Workday Learning (preferred)
Company overview
CSL Limited is an Australian multinational specialty biotechnology company that researches, develops, manufactures, and markets products to treat and prevent serious human medical conditions. Founded in 1916 as Commonwealth Serum Laboratories, CSL has grown to become the world's fifth largest biotechnology company with operations in over 35 countries. The company specializes in blood plasma derivatives, vaccines, antivenoms, and cell culture reagents used in medical and genetic research applications. CSL operates through several key divisions including CSL Behring (focusing on rare and serious diseases), CSL Seqirus (one of the world's largest influenza vaccine providers), CSL Plasma, and CSL Vifor. With over 32,000 employees globally, CSL maintains a strong R&D pipeline and has invested over US$3.3 billion in research and development over the past five years. The company is publicly traded on the Australian Securities Exchange and has its global headquarters in Parkville, Melbourne, Australia.