Sr. Phlebotomy Technician
Quest Diagnostics
Summary
The Sr. Phlebotomy Technician assists the supervisor in the day-to-day operations of the department. This position is responsible for accurately performing and processing Point of Care Testing (POC), venous and capillary blood collection from adults, infants, and children and all related functions.
Job description
Responsibilities
- Prepares staff schedule to provide adequate coverage and updates changes daily
- Ensures equitable distribution of workload.
- Troubleshoots and resolves issues with technicians, clinic staff etc. as needed in conjunction with the Supervisor.
- Monitors to ensure work is being performed efficiently.
- Establishes in conjunction with the Supervisor an onboarding program for new employees.
- Performs phlebotomy and POC testing as needed.
- Maintains drawing and POC testing carts/trays with necessary supplies.
- Maintains all necessary supplies and places orders in a timely fashion. Displays need for cost-effectiveness in the use of supplies and materials.
- Sorts timed specimen requisitions and distribute them according to unit assignments as necessary.
- Obtain specimens, requisitions, draw blood or perform POC tests as needed.
- Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
- Adheres to the standards identified in the clinic’s Organizational Competencies.
Qualifications
- Floater - Traveling is required for this position - Must have reliable transportation, valid driver's license, and clean driving record, if applicable.
- 1 year phlebotomy experience required, 1 year pediatrics experience required, inclusive of pediatric, geriatric and capillary collections.
- Minimum 1 year in a Patient Service Center environment preferred.
- Customer service in a retail or service environment preferred.
- Keyboard/data entry experience.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Physical Requirements
- Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
- Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
- Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
- Position requires travel.
- Extensive use of phone and PC.
- Fine dexterity with hands/steadiness.
- Talking.
- Walking.
- Balancing.
- Bending/kneeling.
- Pushing/pulling.
- Reaching/twisting.
Knowledge, Education and Skills Required
- High school diploma or equivalent.
- 3 years of progressive, accomplished experience in POC and phlebotomy preferred.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Requirements
- Traveling is required for this position
- Must have reliable transportation, valid driver's license, and clean driving record, if applicable
- 1 year phlebotomy experience required
- 1 year pediatrics experience required, inclusive of pediatric, geriatric and capillary collections
- Minimum 1 year in a Patient Service Center environment preferred
- Customer service in a retail or service environment preferred
- Keyboard/data entry experience
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime
- High school diploma or equivalent
- 3 years of progressive, accomplished experience in POC and phlebotomy preferred
- Medical training: medical assistant or paramedic training preferred
- Phlebotomy certification preferred. Required in California, Nevada, and Washington
Benefits
- Medical, Dental & Vision
- Well-being programs
- Health assessment program
- Mental health program
- Vacation & Flex Time
- 6 Holidays plus MyDay
- Financial coaching
- 401(k) Matching
- Roth IRA
- Employee stock purchase plan
- Life & Disability Insurance
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance
- Career advancement opportunities
Company overview
Quest Diagnostics is a leading provider of diagnostic information services, operating one of the largest clinical laboratory networks in the United States. Founded in 1967 and headquartered in Secaucus, New Jersey, the company offers a comprehensive range of diagnostic testing services including routine blood tests, genetic testing, molecular diagnostics, and anatomic pathology. Quest serves approximately one-third of American adults and physicians annually through its network of approximately 2,250 patient service centers and extensive outreach operations. The company processes over 500,000 test requests daily, providing critical data that helps healthcare providers make informed decisions about patient care. Quest Diagnostics has been at the forefront of diagnostic innovation, developing advanced testing capabilities for cancer, cardiovascular disease, infectious diseases, and neurological disorders. The company plays a vital role in public health through its participation in disease surveillance and population health management initiatives.