Sr Product Quality Engineering Technician - 1st Shift
Stryker
Summary
As a Senior Product Quality Engineering Technician, you will perform complaint investigations and root cause analyses on products returned from the field while documenting findings, probable failure modes, and recommendations for improvement.
Job description
What you will do
- Investigate product complaints and failure trends, identify root causes, and document findings.
- Troubleshoot electrical and mechanical product issues and support problem-solving activities.
- Review returned products, verify customer complaints, and communicate findings to Quality Engineers and cross-functional partners.
- Support risk assessments, quality investigations, and regulatory requirements.
- Identify opportunities for product, process, and quality improvements.
- Build strong working relationships across Quality, Regulatory, Engineering, and Operations teams.
- Support testing and validation activities related to product and process changes.
- Ensure compliance with Quality System requirements and provide support on team initiatives as needed.
What you need
Required
- High school Diploma or GED equivalent.
- At least 5 years of professional technical experiences, preferably in medical device or regulated industries.
- Strong mechanical and/or electrical troubleshooting and problem-solving skills
- Ability to investigate, document, and communicate findings effectively
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Ability to work independently, manage priorities, and adapt to changing needs
- Ability to lift up to 50 lbs. occasionally
Preferred
- Experience performing failure analysis, root cause investigations, or product testing
- Familiarity with electrical terminology, hand tools, test equipment, and inspection techniques
- Experience working with medical devices or in a laboratory testing environment
- Hands-on experience with PCBAs, wire harnesses, AC/DC power systems, embedded software, or other electronic systems
Requirements
- High school Diploma or GED equivalent
- At least 5 years of professional technical experience, preferably in medical device or regulated industries
- Strong mechanical and/or electrical troubleshooting and problem-solving skills
- Ability to investigate, document, and communicate findings effectively
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Ability to work independently, manage priorities, and adapt to changing needs
- Ability to lift up to 50 lbs. occasionally
Benefits
- Bonus eligible
- Health insurance
- Retirement benefits
Company overview
Stryker is a global leader in medical technology, founded in 1941 by Dr. Homer Stryker and headquartered in Kalamazoo, Michigan. As one of the world's premier medical device companies, Stryker operates across three major business segments: Medical and Surgical Equipment, Orthopaedics and Spine, and Neurotechnology. The company impacts more than 150 million patients annually through its innovative products and services sold in over 75 countries worldwide. With approximately 53,000 employees globally and annual sales of $22.6 billion in 2024, Stryker maintains a strong commitment to research and development, investing $1.5 billion in R&D annually. The company's diverse portfolio includes surgical instruments, orthopedic implants, neurovascular devices, endoscopic systems, and advanced digital healthcare solutions. Stryker is recognized for its Mako robotic-assisted surgery systems and has been consistently ranked as one of Fortune's World's Best Workplaces for eight consecutive years, demonstrating its commitment to corporate culture and employee development.