Sr. Sales Administration Manager - Neurovascular Commercial Excellence
Medtronic
Summary
The Senior Sales Administration Manager leads the operations team supporting U.S. Neurovascular customers and field teams. This role coordinates complex operational issues, establishes clear ownership, improves processes, and provides leaders with visibility into performance and risk.
Job description
The U.S. Neurovascular Commercial Excellence function supports customers and field teams through sales administration, customer and order support, inventory and consignment coordination, and operational improvement. The team is also helping integrate Scientia and build scalable, reliable processes as the business grows.
In partnership with cross-functional leaders and the Sales Leadership Team, the Senior Manager owns the process for setting Annual Operating Plan (AOP) inventory targets and helps the field execute against and achieve those targets throughout the year. This remote role supports Medtronic’s patient-first mission through cross-functional collaboration and requires up to 25% travel.
Primary responsibilities
- Lead field support, customer issue resolution, order support, and inventory and consignment coordination.
- Own the process for setting Annual Operating Plan (AOP) inventory targets in partnership with cross-functional leaders and the Sales Leadership Team; monitor inventory deployment efficiency, identify gaps, and strategically coordinate levers with the field and partner teams to achieve AOP.
- Manage and develop the team responsible for daily commercial operations support.
- Coordinate customer, order, inventory, process, and system issues across Customer Care, Supply Chain, field leadership, Finance, and Information Technology.
- Partner with Commercial Execution to prepare for account and field needs.
- Provide operating insights to Commercial Strategy & Governance, which leads pricing, contracts, and deal rules.
- Collaborate with Commercial Platforms to improve operational tools, reports, and workflows.
- Establish clear issue ownership, escalation paths, and follow-through across functions.
- Identify operational risks and recurring problems, then implement scalable process improvements, including those supporting the Scientia integration.
Requirements
- Bachelor's Degree
- Minimum of 7 years of relevant experience with 5+ years of people or program managerial experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of people or program managerial experience
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
Benefits
- Health, Dental & Vision Insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life Insurance
- Long-term Disability Leave
- Dependent Daycare Spending Account
- Tuition Assistance
- Incentive Plans
- 401(k) Matching
- Short-term Disability
- Paid Time Off
- Paid Holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
Company overview
Medtronic is a global healthcare technology leader and one of the world's largest medical device companies, founded in 1949 in Minneapolis, Minnesota. The company operates in over 150 countries and employs more than 90,000 people worldwide. Medtronic's mission is to alleviate pain, restore health, and extend life through innovative medical technologies. The company develops and manufactures devices and therapies to treat more than 70 health conditions, including cardiac devices, cranial and spine robotics, insulin pumps, surgical tools, patient monitoring systems, and more. With a rich history that began with the invention of the battery-powered pacemaker, Medtronic has grown into a diversified healthcare technology company with four main business units: Minimally Invasive Therapies Group, Diabetes Group, Restorative Therapies Group, and Cardiac and Vascular Group. The company's therapies help approximately 72 million people annually and represent a significant force in advancing medical technology to address some of humanity's most challenging health problems.