Sr Staff Program Manager

Meet the team

The Americas Program Management team turns strategy into coordinated commercial execution. In this highly visible role, you will bring together partners across Marketing, Product Management, Sales, Market Access, Regulatory Affairs, Operations, Supply Chain, Customer Experience, IT, Finance, and regional and country teams to deliver successful product launches, market expansions, and key initiatives across the Americas region.

Where you come in

• Manage assigned commercialization programs, launch workstreams, feature releases, market expansions, portfolio initiatives, and product lifecycle transitions across the Americas region.
• Develop and maintain integrated commercial readiness and launch plans, timelines, milestones, action trackers, dependency logs, readiness dashboards, and program updates for assigned initiatives.
• Coordinate cross-functional work across Product Management, Marketing, Sales, Market Access, Regulatory Affairs, Supply Chain, Operations, Customer Support, IT, Finance, and regional and country stakeholders.
• Facilitate working team meetings, readiness check-ins, and cross-functional operating rhythms while tracking deliverables, owners, dependencies, decisions, and critical-path activities.
• Support commercial readiness across pricing and market access, product setup, distribution planning, order-to-cash, forecasting, supply planning, sales enablement, customer support, and marketing deployment.
• Work downstream of product readiness teams to identify, assess, escalate, and help mitigate program risks, issues, dependencies, and resource constraints that may impact commercial readiness.
• Partner with regional marketing and country teams to understand localization needs, country plans, launch sequencing, regional priorities, and global timeline dependencies.
• Maintain accurate reporting on program health, readiness status, action items, decisions, risks, and budget or resource impacts for assigned programs and workstreams.
• Contribute to improved launch frameworks, playbooks, templates, dashboards, tools, governance routines, and best practices.

What makes you successful

• Highly organized, influential leader who thrives in a fast-paced, matrixed environment and can manage competing priorities and multiple workstreams simultaneously.
• Strong program management capability across planning, governance, risk management, issue resolution, dependency management, and executive communication.
• Experience leading complex cross-functional commercialization, product launch, or go-to-market initiatives.
• Build strong stakeholder partnerships and influence effectively without direct authority.
• Balance strategic thinking with operational rigor, creating visibility, accountability, and alignment across diverse stakeholders.
• Anticipate risks and proactively implement mitigation plans and corrective actions to protect launch timing, quality, compliance, and commercial readiness.
• Proficiency with program management and reporting tools enabling clear, accurate visibility into milestones, program health, and portfolio delivery.
• May also bring experience in medical devices, healthcare, biotechnology, consumer health, or technology; multi-country commercialization; product development processes; and/or PMP, PgMP, Agile, Scrum, or equivalent certification.

Experience and Education Requirements

Typically requires a Bachelor's degree and a minimum of 13+ years of related experience. At this level, a graduate degree may be expected with 6 years of related experience.

Flex Workplace

Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). Travel Required: 15-25%.