Sr. Technical Program Manager
Lyra Health
Summary
Lyra Health is looking for a Technical Program Manager who will act as the point of contact and interface to the engineering team and business partners for strategic initiatives and complex development efforts. This role will be a great fit for you if you are a self-driven natural collaborator, highly organized, and passionate about making a difference.
Job description
About the Role
Lyra Health is looking for a Technical Program Manager who will act as the point of contact and interface to the engineering team and business partners for strategic initiatives and complex development efforts. This role will be a great fit for you if you are a self-driven natural collaborator, highly organized, and passionate about making a difference.
Responsibilities
- Own the planning, execution, and delivery of complex, cross-functional initiatives
- Collaborate with technology leadership and business partners to facilitate convergence of functional and strategic needs
- Promote clear communication, shared ownership, and effective collaboration across teams with varying goals and viewpoints, aligning stakeholders and keeping relevant audiences updated
- Design and implement scalable, repeatable processes and best practices that improve team efficiency and effectiveness while promoting our continuous improvement core value
- Problem-solve and identify root causes of issues, implement countermeasures to address needs effectively
Qualifications
- 6+ years of technical program / project management experience
- Customer-centric mindset – continually asking how our work is improving the lives of our customers (internal and external)
- Strong technical fluency – ability to learn Lyra’s high level systems, integrations, and key functions of the Lyra platform
- Excellent communication skills – adept at representing complex topics across varied audiences and technical levels to promote feedback and ideas-sharing
- Expert at planning, organization, multi-tasking and execution with a passion for quality and operational efficiency
- Practitioner of agile project management methodologies
- Ticketing system proficiency (Jira, Zendesk, ServiceNow, etc.), and experience with analytics
- Prior startup and/or healthcare experience is a plus – able to balance multiple ongoing initiatives in a fast-paced environment
- Proficiency with emerging AI tools and technologies to enhance program delivery and cross-functional collaboration is a strong plus
Requirements
- 6+ years of technical program / project management experience
- Customer-centric mindset
- Strong technical fluency
- Excellent communication skills
- Expert at planning, organization, multi-tasking and execution
- Practitioner of agile project management methodologies
- Ticketing system proficiency (Jira, Zendesk, ServiceNow, etc.)
- Experience with analytics
- Prior startup and/or healthcare experience is a plus
- Proficiency with emerging AI tools and technologies is a strong plus
Benefits
- Comprehensive healthcare coverage
- Coaching and therapy services
- Equity
- Paid time off
- Paid parental leave
- 401(k) matching
- Monthly tech allowance
Company overview
Lyra Health is a leading digital mental health company that provides AI-powered workforce mental health benefits to employers globally. Founded in 2015 by David Ebersman, former CFO of Meta, Lyra Health has transformed access to evidence-based mental health care through its innovative technology platform. The company serves over 20 million people worldwide through partnerships with more than 300 leading organizations including Meta, Pinterest, Starbucks, and Salesforce. Lyra's platform utilizes advanced AI algorithms to match individuals with specialized mental health providers from its exclusive network, offering personalized care options ranging from therapy and coaching to medication management and complex care services. The company has raised over $915 million in funding, achieving a valuation of $5.58 billion, and employs between 1,001-5,000 professionals. Lyra Health's evidence-based approach has been validated through peer-reviewed research demonstrating that participants recover twice as fast and experience significant reductions in overall healthcare costs. The company continues to expand its services globally while maintaining a strong commitment to clinical quality and measurable outcomes in mental health care delivery.