Sr. Technical Training Engineer
Alcon
Summary
As a Technical Training Engineer supporting the Global Technical Training & Knowledge Management team, you will analyze technical business needs to determine the skills needed by field personnel to define training objectives. You will build training content using clear and measurable training objectives, deliver technical training content at an engineering level, measure knowledge transfer using prescribed evaluation mechanisms, identify knowledge opportunities and convert them into electronic information to build up the GTS Knowledge platform, and manage training equipment, training rooms, and training resources in the Lake Forest, CA location.
Job description
In this role, a typical day will include:
- Interface with other tech service functions to retrieve information and experiences in order to build and maintain training content
- Convert engineering procedures, drawings and processes into training structures and content to match the aptitude of current workforce
- Utilize Educational Technologies approach to design and build training content
- Deliver training using state of the art techniques to ensure engagement and knowledge transfer
- Participate in the development and building of training manuals for trainers
- Assist with training equipment maintenance
- Deliver webinars to update field personnel on new information
- Write knowledge articles as requested
- Manage the maintenance of the training equipment assigned
- Drive utilization of blended approach
- Manage the maintenance of training rooms assigned, including tools and technology
What You'll Bring to Alcon:
- Bachelor's Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
- The ability to fluently read, write, understand and communicate in English
- 2 Years of Relevant Experience
Requirements
- Bachelor's Degree or equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
- Ability to fluently read, write, understand and communicate in English
- 2 years of relevant experience
Benefits
- Health Insurance
- Life Insurance
- Retirement Planning
- Flexible Time Off
Company overview
Alcon Inc. is the global leader in eye care, dedicated to helping people see brilliantly. Founded in 1945 as a small pharmacy in Fort Worth, Texas, the company has grown into the world's largest eye care device company with complementary businesses in Surgical and Vision Care. As a Swiss-American multinational corporation headquartered in Geneva, Switzerland with major operations in Fort Worth, Texas, Alcon operates in 60 countries and serves patients in over 140 countries. The company's Surgical segment focuses on ophthalmic products for cataract surgery, vitreoretinal surgery, refractive laser surgery, and glaucoma surgery, including implantables, consumables, and surgical equipment. The Vision Care segment comprises daily disposable, reusable, and color-enhancing contact lenses, along with a comprehensive portfolio of ocular health products for dry eye, contact lens care, and ocular allergies. With over 75 years of heritage, Alcon has a long history of industry firsts and makes substantial annual investments in research and development to meet evolving customer needs and advance patient care. The company became an independent publicly-traded entity in 2019 after spinning off from Novartis.