Sr. Therapeutic Area Specialist, Rheumatology - Orlando, FL

The TAS engages HCPs with a differentiated Customer Experience (Cx) through deep scientific dialog. The role builds and maintains strong professional relationships with selected National Thought Leaders (NTLs) and focuses on regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical group practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values. The TAS role is field based.

Responsibilities

• Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets.
• Organize promotional programs like lunch & learn and speaker programs.
• Creates demand for BMS medicines by articulating the clinical and scientific rationale for use of products in appropriate patients.
• Maximizes the usage of AI based targeting capabilities (CE3) to define their call plan.
• Participates to OMNICHANNEL interactions with customers.
• Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
• Prepares and successfully implements a comprehensive territory and account plans.
• Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
• Conducts office presentations and discusses product related scientific information with HCPs that is consistent with label.
• Maintains high level of working expertise on emerging data.
• Engages real time medical support to reactively answer unsolicited questions requiring scientific exchange.
• Proactive collaboration with other field teams to ensure best Customer Experience (Cx) for HCPs.
• Fosters team effectiveness and accomplishments of shared goals by gathering and sharing relevant insights and information internally to enable BMS to better serve its customers.
• Complies with all laws, regulations and policies that govern the conduct of BMS.

Qualifications

• Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales /MSL / HCP / nurse.
• Ability to communicate scientific or clinical data convincingly to help physicians best serve their patients.
• Strong selling and promotional skills.
• Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
• Demonstrated experience building and maintaining strong relationships with key customers, office staff and others in the customer influence network via customer centric mindset and desire to create positive and differentiated Customer Experience (Cx).
• Experience in Oncology is preferred but not mandatory.
• Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.

Key Competencies Desired

• Customer/commercial mindset: Demonstrated ability to drive business results; Experience identifying, engaging, and cultivating relationships with customers across the patient care journey; Demonstrated account management skills and problem-solving mentality; Understands the flow of patients through practice and can customize engagement and deliver tailored messages; Demonstrated resourcefulness and ability to create access; Demonstrated digital agility.
• Patient centricity: Understands the patient journey and experience; Able to adopt a patient-focused mindset; Exhibits genuine care for patients.
• Scientific Agility: Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients; Has a strong learning mindset and passion for science; Prioritizes staying current with the latest data.
• Teamwork/Enterprise mindset: Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans; Demonstrates a strong sense of learning agility; Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations; Track record of balancing individual drive and collaborative attitude; Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.