Staff Project Manager, Custom Antibodies
Twist Bioscience
Summary
Reporting to the Director of Commercial Project Management, the Staff Project Manager, Custom Antibodies will coordinate multiple simultaneous projects for our high-throughput Antibody/IgG offerings. You will manage project execution from the initial inquiry through final delivery. This includes managing communication between several internal departments—Sales, Customer Service, Tech Support, Operations, Product Management, Finance etc—to create quotes/Statements of Work (SOWs) and ensure customers receive proactive updates on their project's progress.
Job description
What You'll Be Doing
- Manage End-to-End Coordination: Oversee custom AI/ML Antibody projects from intake to final delivery, ensuring smooth transitions between quoting, production, and Antibody data delivery
- Design & Quoting: Gather antibody design requirements to ensure quotes and SOWs accurately reflect customer needs, accurate costing, and the production team's capabilities.
- Track & Report: Prepare quotes and maintain real-time status updates in the project tracker for all issued quotations and active orders.
- Customer Communication: Serve as the primary contact for project timelines, data quality, and technical updates; respond to inquiries or route them to the correct internal expert for prompt follow-up.
- System Accuracy: Maintain precise records of quotes, orders in progress, and shipments to ensure reliable reporting.
- Process Improvement: Identify workflow inefficiencies and suggest practical ways to scale operations as the department grows.
What You'll Bring to the Team
- Education: Bachelor's degree in Biology, Chemistry, or a related field. An advanced degree or hands-on laboratory experience is a plus.
- Experience: 5-8 years in the life sciences. A technical background in AI/ML based antibody engineering and/or antibody characterization is required. Familiarity with Salesforce and Jira is a plus
- Project Management: 5+ years of experience leading scientific projects in a commercial setting, with a proven ability to manage timelines across different departments
- Collaborative Influence: Ability to work effectively with customers and internal teams (Sales, Operations, Customer & Tech Support, Finance, etc) to move projects forward without direct authority over those teams.
- Operational Skills: Strong organizational and communication skills, with the ability to meet deadlines and maintain high standards while under pressure.
- Problem-Solving & Scalability: A track record of identifying bottlenecks in a workflow and implementing practical, organized solutions that help a team handle more volume.
Requirements
- Bachelor's degree in Biology, Chemistry, or a related field
- 5-8 years in the life sciences
- Technical background in AI/ML based antibody engineering and/or antibody characterization
- 5+ years of experience leading scientific projects in a commercial setting
- Ability to manage timelines across different departments
- Ability to work effectively with customers and internal teams without direct authority
- Strong organizational and communication skills
- Ability to meet deadlines and maintain high standards under pressure
- Track record of identifying bottlenecks and implementing practical solutions
Benefits
- Bonus
- Equity
- Generous benefits package
Company overview
Twist Bioscience is a pioneering biotechnology company founded in 2013 and headquartered in South San Francisco, California. The company has developed a revolutionary silicon-based DNA synthesis platform that enables high-throughput, cost-effective production of synthetic DNA. Twist's proprietary technology writes DNA on silicon chips, allowing for massively parallel synthesis with significantly reduced reagent consumption and environmental impact compared to traditional methods. The company serves researchers across diverse fields including medicine, agriculture, industrial chemicals, and academic research, providing synthetic genes, oligo pools, NGS target enrichment products, and antibody libraries for drug discovery. As a publicly traded company on NASDAQ (TWST), Twist Bioscience continues to advance synthetic biology applications while maintaining commitments to sustainability and corporate responsibility through initiatives like the United Nations Global Compact.