Strategic Account Manager

The Strategic Account Manager (SAM) is responsible for representing the SkinMedica, DiamondGlow and Latisse brands and promoting the product portfolio to targeted aesthetic customers within a designated geographical area. The focus will be on direct selling of products (physician dispensed skincare and skin resurfacing system) and executing pull through programs/events to patients. This is accomplished by utilizing and managing key resources and contributing with high performance selling teams to maximize coverage to targeted customers. The SAM provides technical product and procedure expertise, as well as competitive product differentiation. Assigned sales goals are obtained through creative, consultative selling and implementation of the U.S. Sales/Marketing plan.

Responsibilities

• Leverage Allergan Medical's resources to enhance adoption of the SKM Portfolio including non-surgical skin resurfacing equipment, topical skincare consumables, and SkinMedica product portfolio
• Collaborate with Facial Aesthetics, Plastic Surgery, Coolsculpting, APCs, Marketing, and other Allergan sales forces
• Comply with required reports, requests, and compliance policies
• Effectively manage field assets and resources including expense management, computer, and other allocated equipment
• Consistently achieve sales quota for skin care, consumables, and equipment
• Execute sales execution component of marketing plans including device placement and pull through product promotions
• Create call plans across product portfolio
• Demonstrate effective selling skills including DiamondGlow Treatments, consultative sales approach, pre-call plans, assessment of customer needs, handling objections, presentation delivery, closing, and follow-up
• Build loyal relationships and manage high level customer interaction
• Call on and manage time with new and existing customers to educate on new and current products
• Assess and support customer business development, place account orders, merchandise office, and support events for pull-through
• Manage initiative execution across the portfolio balancing device sale to drive skin care and consumable business
• Assess territory metrics to develop and implement territory business plans
• Use computer proficiency in Excel, internet, PowerPoint, and sales reporting tools
• Provide product samples as necessary
• Educate customers on device and product features and benefits through individual and group presentations/trainings
• Convey consistent differentiating messaging across portfolio with technical fluency across Allergan and competitive product portfolio
• Demonstrate expertise in discussing support studies/material and knowledge of the aesthetic market
• Execute marketing plans across product portfolio and provide appropriate feedback to plan implementation
• Articulate strategy to RM and team members
• Understand and adhere to compliance and travel/expense policies
• Exemplify integrity, flexibility, and adaptability
• Make sound decisions and use good judgment
• Collaborate with counterparts toward supporting the portfolio of business

Qualifications

• Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
• Minimum of 3+ years of sales experience required
• Business to business to consumer (B2B2C) sales experience preferred
• Aesthetics sales background or related experience with a skin care company highly desirable
• Valid driver's license
• Analytical skills
• Strong business acumen
• Proven selling skills
• Strong communication skills, both verbal and written
• Strong interpersonal skills
• Strong contract/negotiating skills
• Financial/budgetary experience
• Ability to travel
• Ability to lift 50 lbs
• Proficiency on Excel, Word, PowerPoint and other software skills