Strategic Account Manager - Los Angeles, CA
ResMed
Summary
We are looking for a dynamic Strategic Account Manager to join our regional team. This person will be responsible for driving ResMed brand prescriptions and managing strong relationships with our company's key clients. The ideal candidate for this role would be located within a reasonable distance of Los Angeles, California area. Relocation assistance is not available. Key deliverables include planning, positioning and strategic marketing of ResMed solutions with referral sources, including but not limited to physicians, sleep labs and other. In addition, building rapport with clients to drive adoption of ResMed brand as clinical preference.
Job description
Responsibilities
- Drive durable ResMed brand prescriptions, identify referral opportunities, and increase patient funnel by leverage existing solutions
- Develop and maintain solid relationships and engagement with clients to drive ResMed branded prescriptions as direct clinical and operational preference
- Acquire a thorough understanding of client and patients’ needs to instill ResMed branded solutions from beginning to end of patient’s journey and to reduce fallout in the patient journey
- Shift client’s clinical preference from diagnosis basis to patient’s long-term success
- Plan and execute strategies with specialists to drive client adoption of ResMed branded solutions
- Collaborate with support teams through sales process and long-term implementation of solution(s) using Customer Relationship Management (CRM) system.
- Professionally represent ResMed as the subject matter expert on the broad portfolio of products and solutions.
Key Skills
- A data driven mindset to identify how to effectively increase customer funnel
- Ability to interpret key data/reports to clinically and constructively increasing shares
- Analyze client data to understand patient and provider relationship to offer ResMed brand solutions
- The ability to develop a strong business acumen, build trust and creditability with client and gain their adoption to ResMed solutions and products as primary preference
- Strong interpersonal and communication skills to build rapport with clients and adjust strategy to meet their needs
Qualifications and Experience
- Required 5+ years of sales experience plus a bachelor’s degree or equivalent experience
- Prior top ranked medical device, business to business (B2B) or business to consumer (B2C)
- Exceptional sales, negotiating and closing skills
- Experience using Salesforce (SFDC) or similar customer relationship management (CRM) platform.
- Excellence in all forms of communication, effective communicator in upstream and cross channel collaboration
- Motivated, execution and results focus with accountability for continuous improvement.
- Team player with strong work ethic and a can-do attitude.
- Ability to travel throughout territory as necessary to achieve results
Requirements
- 5+ years of sales experience
- Bachelor’s degree or equivalent experience
- Prior top ranked medical device, B2B or B2C experience
- Exceptional sales, negotiating and closing skills
- Experience using Salesforce (SFDC) or similar CRM platform
- Excellence in all forms of communication
- Motivated, execution and results focus
- Team player with strong work ethic
- Ability to travel throughout territory
Benefits
- Comprehensive medical
- Vision
- Dental
- Life insurance
- AD&D insurance
- Short-term disability insurance
- Long-term disability insurance
- Sleep care management
- Health Savings Account
- Flexible Spending Account
- Commuter benefits
- 401(k)
- Employee Stock Purchase Plan
- Employee Assistance Program
- Tuition assistance
- Flexible Time Off
- Paid holidays
- Caregiver leave
Company overview
ResMed is a global leader in connected health solutions specializing in sleep apnea and respiratory care. Founded over 30 years ago, the company pioneers innovative cloud-connected medical devices and digital health technologies that transform care for millions of people worldwide. Headquartered in San Diego, California, ResMed operates in more than 140 countries with a team of over 10,000 employees. The company's comprehensive product portfolio includes CPAP machines, ventilators, masks, and accessories for treating sleep apnea, COPD, and other chronic respiratory conditions. ResMed's digital ecosystem features AI-powered platforms like AirView for remote patient monitoring and myAir for patient engagement, enabling personalized home healthcare. As a publicly traded company (NYSE: RMD, ASX: RMD), ResMed has established itself as the world leader in sleep health technology, with more than 30 million cloud-connectable devices in the market and over 23 billion nights of clinical respiratory data collected. The company's mission focuses on improving quality of life, reducing chronic disease impact, and lowering healthcare costs through innovative connected health solutions.