Strategic Accounts Manager - Long Term Care
Medline Industries, LP
Summary
Support Medline's Sales efforts within a primarily select group of highly complex or major accounts of regional, national or strategic significance. Support sales strategies and help achieve new revenue targets and service goals for accounts. Responsible for managing a book of business for existing accounts and generating revenue on assigned accounts. Support all activities in the operational execution, profitability, maintenance of existing sales volume and development of sales growth.
Job description
Job Summary
Support Medline's Sales efforts within a primarily select group of highly complex or major accounts of regional, national or strategic significance. Support sales strategies and help achieve new revenue targets and service goals for accounts. Responsible for managing a book of business for existing accounts and generating revenue on assigned accounts. Support all activities in the operational execution, profitability, maintenance of existing sales volume and development of sales growth.
Major Responsibilities
Account Management
- Key contributor to growing market share through the application of sales plans, strategies, objectives, policies and procedures aligned to broad corporate sales and marketing objectives.
- Provide exceptional customer support and execution on required responsibilities to retain business and drive increased profitability.
- Resolve problems and ensure customers receive high-quality customer service.
- Maintain personal contact with key customers in assigned accounts.
- Work directly with other key sales personnel to launch new accounts and on any save opportunities to accounts under threat or loss.
- Maintain existing sales programs.
Internal Partnership
- Work directly with the Medline Field Sales team to promote sales goals and initiatives.
Sales Administration
- Facilitate the formal and non-formal RFP process.
- Develop and implement sales tools and programs; educate and communicate activity and success.
- Manage account program costs (i.e., advertising, rebates, buyback and slotting allowance, etc.) while maximizing sales.
- Track customer sales performance against objectives and inform management of results.
- Build and distribute reports, and specialized reports on contracts, programs and focus areas to appropriate partners.
Requirements
- Bachelor's degree in a business or clinical-related field
- At least 4 years of account management or/and sales experience
- Experience preparing business plans to align/support selling strategies
- Experience developing and delivering technical presentations to various group sizes
- Exposure to and use of Customer Relationship Management (CRM) software
- Proficiency with Microsoft Office Suite products
- Travel up to 50% of the time for business purposes
Benefits
- Health Insurance
- Life & Disability Insurance
- 401(k) Contributions
- Paid Time Off
- Continuing Education & Training
- Employee Assistance Program
- Employee Resource Groups
- Employee Service Corp
Company overview
Medline Industries, LP is the largest privately held manufacturer and distributor of medical-surgical products and supply chain solutions in the United States. Founded in 1966 and headquartered in Northfield, Illinois, the company serves all points of care including hospitals, extended care facilities, surgery centers, physician offices, home care agencies, and retailers. With over 550,000 medical products and clinical solutions, Medline operates in more than 125 countries and territories worldwide. The company employs approximately 35,000-43,000 people globally and generates annual revenues exceeding $21 billion. Medline's comprehensive portfolio includes medical devices, surgical supplies, wound care products, protective apparel, durable medical equipment, and sterilization solutions. The company combines manufacturing expertise with extensive distribution capabilities through its network of over 50 distribution centers across North America, providing integrated supply chain solutions that help healthcare organizations improve clinical, financial, and operational outcomes.