Strategic Key Account Manager - Asset Management Services
Thermo Fisher Scientific
Summary
As a Strategic Key Accounts Manager at Thermo Fisher Scientific, you'll support growth and success by developing and maintaining high-value relationships with key customers across our portfolio. This role combines strategic business development, relationship management, and technical expertise to deliver comprehensive solutions that help our customers make the world healthier, cleaner, and safer. You'll coordinate cross-functional teams to identify opportunities, develop account strategies, and execute complex deals while serving as the primary point of contact for strategic accounts.
Job description
Working in a collaborative matrix environment, you'll coordinate resources across divisions to provide integrated solutions spanning our entire product and service portfolio. The role requires building and maintaining executive-level relationships, developing multi-year strategic plans, and ensuring alignment between customer needs and Thermo Fisher Scientific capabilities. Success depends on your ability to understand complex customer requirements, negotiate sophisticated agreements, and support sustainable business growth while delivering exceptional customer experiences.
Requirements
- Bachelor's degree required with 10 - 15 years of strategic account management experience in life sciences, biotech, or related industries. Master's degree preferred.
- Preferred Fields of Study: Life Sciences, Business, Engineering or related field
- Experience developing and executing complex, multi-year commercial agreements
- Strong understanding of biotech/pharma industry dynamics and market trends
- Strong relationship-building abilities across all organizational levels
- Advanced negotiation, financial analysis, and business planning capabilities
- Experience coordinating matrix teams and collaborating across functions
- Strong presentation and communication skills at executive level
- Proficiency with CRM systems and Microsoft Office suite
- Strong project management and organizational abilities
- Ability to travel up to 30% for customer engagement. Flexibility for additional travel, required
- Experience growing revenue and expanding market share
- Fluency in English required; additional languages beneficial
- Deep knowledge of laboratory, research, and production workflows
- Experience managing large, complex customer relationships
Benefits
- Medical, Dental & Vision
- Health Incentive Programs
- Employee Assistance Program
- Family Support Programs
- Commuter Benefits
- Tuition Reimbursement
- Paid Time Off
- Paid Holidays
- Paid Parental Leave
- Accident Insurance
- Life Insurance
- Short-term Disability
- Long-term Disability
- 401(k) Retirement Savings Plan
- Employee Stock Purchase Plan
Company overview
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. The company's mission is to enable customers to make the world healthier, cleaner, and safer. With over 100,000 employees globally, Thermo Fisher provides an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services through its industry-leading brands including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. The company serves customers across healthcare, life sciences, applied markets, and pharmaceutical sectors, offering solutions that accelerate research, solve complex analytical challenges, improve patient diagnostics, and increase laboratory productivity. Headquartered in Waltham, Massachusetts, Thermo Fisher operates globally, delivering critical scientific products, services, and workflow solutions that support researchers, organizations, and companies in addressing some of the world's most pressing issues.