Summer 2027 Internship - Sales Support Analyst - Michigan

In this role, you may:

• Explore AI and automation opportunities to help streamline team processes, reduce manual work, and improve efficiency across Sales Support activities.
• Create training materials and team resources, including guides, reference documents, job aids, knowledge articles, and process documentation.
• Support continuous improvement initiatives by identifying workflow challenges and helping design solutions that enhance the employee and customer experience.
• Assist with data analysis projects, gathering insights from business data to support decision-making, track key metrics, and identify trends.
• Partner with Sales Support, Sales Leadership, and cross-functional teams to understand business needs and help document processes and requirements.
• Help maintain and improve team knowledge management tools, ensuring information is organized, accessible, and up to date.
• Participate in project planning and execution, contributing ideas and helping drive initiatives from concept through implementation.
• Develop dashboards, reports, and visualizations that help teams monitor performance and make data-driven decisions.
• Test and evaluate new tools, technologies, and system enhancements that support operational excellence.
• Present findings, recommendations, and project updates to team members and stakeholders, gaining valuable experience in business communication and collaboration.

What You Need

• Currently pursuing a Bachelor’s or Master’s degree in a related field; must remain enrolled in a degree-seeking program after the internship.
• Cumulative 3.0 GPA or above (preferred)
• Must be legally authorized to work in the U.S. and not require employment-based sponsorship now or in the future.
• Strong written and verbal communication skills, with proven ability to collaborate and build relationships
• Demonstrated leadership, problem-solving, and organizational skills with the ability to manage multiple priorities
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and eagerness to learn in a dynamic environment.

This internship offers hands-on experience in process improvement, AI innovation, business analytics, training development, and project management while making a tangible impact on the Sales Support organization.