SUPERVISOR - ASSESSMENT & REFERRAL (RN)

The supervisor of Assessment & Referral must be able to demonstrate knowledge of title 9, CMS and other criteria for various hospital services (inpatient psychiatric, inpatient detox, partial hospitalization & intensive outpatient services); the supervisor is responsible for assisting with management of daily activities in Assessment and Referral in the off-shifts. Responsible for assisting with the coordination of training & education of new clinicians, RN and social workers; coordination of assessments, referrals & admissions to facility; coordination of ensuring insurance pre-certifications are completed in a timely manner. Assists with administrative activities at the facility in concert with administration, medical staff, and other hospital departments (nursing, outpatient services, business development, etc.).

Clinical Assessment & Triage Oversight

• Supervise Admissions: Oversee the evaluation of incoming patients to ensure appropriate placement based on psychiatric acuity, medical stability, and diagnostic criteria
• Crisis De-escalation: Handle high-risk situations involving individuals experiencing active psychosis, severe suicidal ideation, or behavioral outbursts in the intake lobby
• Medical Screening Oversight: Ensure intake nurses perform thorough initial physical assess

Departmental Leadership & Administration

• Staff Management: Schedule, train, and evaluate a team of intake RNs, psych technicians, and behavioral health coordinators
• Utilization Review: Collaborate with insurance companies and utilization management teams to secure pre-authorizations and verify medical necessity for inpatient stays
• Bed Management: Coordinate with unit charge nurses and the Chief Nursing Officer to manage hospital capacity, tracking discharges and facilitating safe transfers
• Legal and Regulatory Compliance: Ensure strict compliance with emergency psychiatric hold legal mandates (e.g., 5150, 72-hour holds, forensic court orders) and Joint Commission requirements