Supervisor, Laboratory Technical Assistant | Laboratory, Full-Time
Memorial Health Ohio
Summary
Memorial Health Ohio is a comprehensive healthcare provider serving communities in Ohio with a focus on delivering high-quality medical services. As a regional healthcare system, it operates multiple facilities including hospitals, clinics, and specialized care centers. The organization provides a wide range of medical services including emergency care, surgical procedures, diagnostic imaging, laboratory services, and specialized treatments across various medical disciplines. Memorial Health Ohio is committed to patient-centered care, employing advanced medical technologies and evidence-based practices to ensure optimal health outcomes. The healthcare system emphasizes community wellness through preventive care programs, health education initiatives, and partnerships with local organizations. With a team of skilled physicians, nurses, and healthcare professionals, Memorial Health Ohio maintains accreditation and quality standards while continuously expanding its service offerings to meet the evolving healthcare needs of the region's population.
Job description
What You'll Do
- Oversee daily collection operations at the Outpatient Lab, inpatient units and offsite locations, and adjust staffing in real time to patient volume and call-offs.
- Build and publish the phlebotomy schedule based on department needs, including offsite and contingent coverage, and manage time-off requests and schedule changes.
- Perform venipuncture, capillary collections and specimen processing as needed to maintain service and turnaround times.
- Interview, onboard and train new staff, and complete initial, six-month and annual competency assessments.
- Coach staff, give timely feedback and complete performance evaluations.
- Enforce two-identifier patient identification, specimen labeling and order of draw.
- Monitor quality indicators such as specimen rejections, mislabels, hemolysis, recollections, blood culture contamination and wait times; investigate occurrences and implement corrective actions.
- Maintain compliance with CAP, The Joint Commission, OSHA (including the Bloodborne Pathogens Standard) and CLSI collection standards, and support survey readiness.
- Write, update and implement phlebotomy policies and procedures.
- Lead process improvement and patient experience initiatives, and serve as liaison with nursing, the Emergency Department, Registration and physician offices.
- Manage collection supply inventory at all sites, and monitor volumes, productivity, staff hours and overtime.
- Serve on rotating weekend and holiday on-call.
What You Bring
- High School Diploma or equivalent required.
- Associate degree in a health-related field; Bachelor's degree preferred.
- Three (3) years phlebotomy experience, required; one (1) year of lead or supervisory experience, preferred. Associate degree plus five (5) years' experience may substitute for a Bachelor's degree.
- National phlebotomy certification required, or obtained within six (6) months of hire: ASCP (PBT, MLS, or MLT) preferred; AMT (RPT, MT, or MLT), NHA (CPT), or NCCT (NCPT) accepted.
- Valid Ohio driver's license, proof of auto insurance, and reliable transportation for offsite travel, required.
Requirements
- High School Diploma or equivalent required
- Associate degree in a health-related field required
- Bachelor's degree preferred
- Three (3) years phlebotomy experience required
- One (1) year of lead or supervisory experience preferred
- National phlebotomy certification required, or obtained within six (6) months of hire
- ASCP (PBT, MLS, or MLT) preferred
- AMT (RPT, MT, or MLT), NHA (CPT), or NCCT (NCPT) accepted
- Valid Ohio driver's license required
- Proof of auto insurance required
- Reliable transportation for offsite travel required
Benefits
- Holiday Pay
- Shift Differential
- Employee Wellness Center Membership
- Competitive Benefits Package
- OPERS Retirement
- Medical, Dental & Vision
- Company-Paid Life Insurance
- Flexible Spending Account
- Discounted Daycare
- Employee Recognition
- Free Parking
Company overview
Memorial Health Ohio is a comprehensive healthcare provider serving communities in Ohio with a focus on delivering high-quality medical services. As a regional healthcare system, it operates multiple facilities including hospitals, clinics, and specialized care centers. The organization provides a wide range of medical services including emergency care, surgical procedures, diagnostic imaging, laboratory services, and specialized treatments across various medical disciplines. Memorial Health Ohio is committed to patient-centered care, employing advanced medical technologies and evidence-based practices to ensure optimal health outcomes. The healthcare system emphasizes community wellness through preventive care programs, health education initiatives, and partnerships with local organizations. With a team of skilled physicians, nurses, and healthcare professionals, Memorial Health Ohio maintains accreditation and quality standards while continuously expanding its service offerings to meet the evolving healthcare needs of the region's population.