Supervisor, Logistics Operations

Summary

Provide leadership and work direction in the daily completion of duties associated with the warehouse management and planning, coordination of receiving, stocking, order filling, shipping, transporting and delivery of materials and supplies and/or moving and installation of equipment for the entire health system.

Supervise day-to-day operations, including the warehouse and production work, and be the point of contact for customers.

Job Description

• When working in the warehouse: must meet existing flows and staging times based on volumes per day.
• Work with distribution team to fulfill orders, and take calls from units.
• Take ownership of performance appraisals.
• Supervise staff conformance with policies and procedures, and may be responsible for the scheduling of staff.
• Depending on location, may be on site continually, may be required to use Electronic Procurement Information Center (EPIC) for supply requests and may be required to pick cases for surgery.
• Handle all customer billing, serve as the point of contact for customer issue resolution.
• Coordinate Periodic Automatic Replenishment (PAR) locations equipment needs and any rental or centrally owned equipment.
• Verify that the staff meets job competencies, to include task reassignment as necessary, and implement disciplinary action and escalate to manager as needed.
• Assist the manager in the hiring process, support training and mentoring and manage Paid Time Off (PTO) requests.
• Supervisor will be responsible for ensuring all routes are covered daily for couriers that are scheduled for mid morning and evening shifts.

Qualifications

• High school diploma or equivalency required.
• Minimum of two years related experience in an operations setting required.
• Experience in a large organization preferred.
• Must possess a working knowledge of inventory systems.
• Driver's license required as appropriate to position.
• Depending on location, may require a CDL and DOT requirements met upon hire.
• Depending on location, may receive on-the-job forklift training or other training as required.