Supervisor of the Clinical Learning Center

Essential Duties and Responsibilities

• Lead the development of FBH’s master’s level internship program.
• Engage, build rapport with local and online programs and pursue understanding of school requirements, appropriately assessing FBH’s ability to meet school and student expectations.
• Ensure intern related processes are followed, including obtaining university affiliation agreements, and completion of paperwork.
• Place interns in FBH departments in consultation with FBH Directors.
• Design and oversee implementation of the internship manual and intern supervisor training, ensuring the focus remains on intern learning.
• Develop and present intern seminars and recruit other staff to present, as needed.
• Coordinate the interviewing, placement, and orientation process for new interns.
• Act as primary point of contact between the schools and FBH.
• Appropriately field questions, answering those within scope and re-directing to supporting departments such as HR or the department where the intern is placed as needed.
• Provide consultation and education about FBH’s intern program to other FBH staff and to the community.
• Collaborate with Chief Human Resource Officer and other FBH leadership on design and promotion of the internship program.
• Foster a positive internship experience by proactively addressing intern concerns, escalating matters to Human Resources when appropriate.
• Provide Social Work Workplace Practicum, bachelor's and master's intern supervision as needed.
• Develop and deliver original and/or established training content utilizing classroom, virtual, practice labs, group interactive exercises, and e-learning modalities.
• Facilitate courses in the Training Academy to build skills and develop knowledge for new hires and existing clinical staff.
• Create and coordinate the Training Academy trainer schedule annually and ongoing as needed due to trainer schedule changes.
• Establish and maintain working relationships with internal staff to optimize consistent and positive training experience.
• Gather feedback from instructors and trainees after instructor led training.
• Provide information and updates to training facilitators and instructors as needed.
• Evaluate and make recommendations on training material and methodology, continually researching new trends and changes in practice, processes, or requirements.
• Stay up to date with regulatory and mandatory training requirements.
• Handle logistics for internal training activities and develop training aids such as manuals, handouts, etc.
• Utilize data to identify training needs, monitor and improve staff skill sets.
• Select appropriate delivery methods to include: in-person, virtual, practice labs, professional development, classroom instruction, eLearning, etc.
• Liaise with FBH leadership regarding the development of specialized training.
• Supervise the Clinical Learning Center team, which includes the provision of weekly supervision and leading team meetings for the program.
• Provide licensure supervision as needed.
• Represent the agency at area job fairs as needed.
• Other duties as assigned.

Knowledge, Skills & Abilities

• In-depth knowledge of education and credentialing requirements.
• Knowledge of principles of adult learning and instructional design with the ability to employ effective teaching strategies.
• Skill to assess the training needs of the clinical staff and develop a training program based on identified needs.
• Ability to deliver engaging and effective training in a variety of settings including; one-to-one, e-learning, classroom-based instruction and through learning aids.
• Ability to manage multiple projects simultaneously in an organized manner.
• Strong written and verbal communication skills, including dynamic facilitation and presentation skills.
• Proficient in technology including power point, and/or other presentation software and interactive platforms.
• Ability to communicate and engage effectively with individuals of varied backgrounds, traumatic experiences, cultures, education level and socio-economic status.
• Knowledge of models of service delivery including groups, skills training, brief/focused therapy, community-based intervention for children and/or adults with serious and persistent mental illness.
• Knowledge of Washington Administrative Codes and statutes pertaining to the treatment and delivery of mental health services.
• Knowledge of the Diagnostic and Statistical Manual of Mental Disorders, 5th edition Text Revision (DSM-5 TR) or its successor.
• Excellent organizational skills, attention to detail, and the ability to prioritize a multitude of tasks.