Support Services Coordinator

Remarkable ways you will be making a difference:

• Assisting families with selecting an independent contractor to provide services as defined by the NOA
• Monitoring independent contractor hours to ensure service match the family’s needs and do not exceed the NOA
• Reviewing contractor invoices and processing for payment
• Evaluating contracted services to ensure independent contractor is fulfilling contract terms and complying with regulatory guidelines
• Ensuring ISP/BSPs of assigned clients are implemented
• Notifying appropriate management and regulatory agencies of incidents within the required timeframes as determined by regulatory agencies and/or Damar policies
• Monitoring client’s finances and ensuring expenses are paid in a timely manner, if required
• Conducting bi-weekly assessments to ensure client and family satisfaction
• Auditing client files on a monthly basis or more frequently as needed
• Assisting staff and clients in maintaining a safe, healthy and clean-living environment, as needed
• Effectively responding to and managing crisis situations, which may include client physical aggression, utilizing prescribed verbal intervention or physical management techniques

What you need to be considered:

• Meet one of the following: High School Diploma/GED combined with four years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population; Associate’s degree or 48 completed credit hours combined with two years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population; Bachelor’s degree (preferred)
• Be at least 18 to work in our Community Living and Support Services program and at least 21 to work in our Children's Residential program
• Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving)
• Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal convictions
• Successfully complete a pre-employment drug screen and physical
• Favorably meet and maintain Damar’s background screening

Essential Job Functions

The essential functions of this position require the physical ability and mobility needed to perform the job. This includes the ability to stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, and/or pull up to 50 lbs.; operate office equipment, including a computer keyboard; travel to other locations using private or commercial transportation; and communicate effectively to exchange information.

The position also requires the ability to recognize and respond appropriately to client behaviors, staff instructions, safety concerns, and emergencies in an environment where individuals may display aggressive, self-injurious, sexually maladaptive, elopement, or other unpredictable behaviors.

Regular and acceptable attendance, excluding approved absences and periods of leave, is also an essential function of the position.

Each essential function must be performed satisfactorily, with or without reasonable accommodation.