Support Services Supervisor
Labcorp
Summary
Labcorp is seeking a Support Services Supervisor to join our team in Wayne, NJ.
Job description
Work Schedule: Monday – Friday availability between 5:00pm-5:00am, additional days and hours may be required
Job Responsibilities
- Supervise the day to day operations of the non-technical staff for the Accessioning and Phlebotomist departments
- Assist with preparation of laboratory specimens for analysis and testing
- Directly supervise, train, and mentor non-technical personnel of the department
- Monitor daily workflow in the lab and schedule adequate coverage
- Responsible for ensuring all shifts in the department are properly staffed
- Research and resolve any production errors while escalating when necessary
- Engage in continuous process and service level improvements
- Perform quality assurance checks to ensure efficiency and accuracy
- Prepare and maintain Quality Assurance records and documents
- Meet regularly with direct reports to provide coaching and feedback for their development
- Responsible for administering and managing policies and procedures
Minimum Qualification
- High school diploma or GED or equivalent
- 3 years or more experience in clinical laboratory environment
Preferred Qualifications
- Associates degree
- 1 year or more supervisory or leadership experience
- Current or prior Labcorp experience
Additional Job Standards
- Strong computer skills and working knowledge of Microsoft Office
- Excellent communication skills; both written and verbal
- High level of attention to detail with strong organizational and prioritization skills
- Strong critical thinking skills with the ability to make decisions in a fast paced environment
- Ability to handle the physical requirements of the position
- Familiarity with laboratory operations as well as policies and procedures
- Able to pass a standardized color blindness test
Requirements
- High school diploma or GED or equivalent
- 3 years or more experience in clinical laboratory environment
- Strong computer skills and working knowledge of Microsoft Office
- Excellent communication skills; both written and verbal
- High level of attention to detail with strong organizational and prioritization skills
- Strong critical thinking skills with the ability to make decisions in a fast paced environment
- Ability to handle the physical requirements of the position
- Familiarity with laboratory operations as well as policies and procedures
- Able to pass a standardized color blindness test
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- 401(k)
- Paid Time Off
- Flexible Time Off
- Tuition Reimbursement
- Employee Stock Purchase Plan
Company overview
Labcorp (Laboratory Corporation of America Holdings) is a global leader in life sciences and diagnostics, providing comprehensive clinical laboratory services and end-to-end drug development solutions. Founded in 1978 and headquartered in Burlington, North Carolina, the company operates one of the world's largest clinical laboratory networks, serving patients, physicians, hospitals, and pharmaceutical companies worldwide. Labcorp's services encompass a wide range of diagnostic testing, including routine and esoteric tests, as well as clinical trial management, central laboratory services, and biomarker development. The company plays a critical role in healthcare by delivering vital information that enables better medical decisions, supports drug development, and improves patient outcomes. With a strong focus on innovation and technology, Labcorp continues to advance precision medicine and transform healthcare through data-driven insights.