Surgical Account Manager - Milwaukee North
Medtronic
Summary
The Surgical Operating Unit strives to enable earlier diagnosis, better treatment, faster complication-free recovery, and enhanced patient outcomes through less invasive surgical solutions across the care continuum. This position is a field-based role covering Milwaukee, WI and requires frequent travel throughout the territory. Candidates must reside within 50 miles of the assigned territory and be able to travel regularly to customer sites. A valid driver's license is required.
Job description
A Day in the Life
The Surgical Operating Unit strives to enable earlier diagnosis, better treatment, faster complication-free recovery, and enhanced patient outcomes through less invasive surgical solutions across the care continuum. This position is a field-based role covering Milwaukee, WI and requires frequent travel throughout the territory. Candidates must reside within 50 miles of the assigned territory and be able to travel regularly to customer sites. A valid driver's license is required.
Primary Responsibilities
The Surgical Account Manager will be responsible for driving surgeon demand across the full Surgical COT portfolio, including Stapling, Energy, Suture, Electrosurgery, Situate, and Access & Instrumentation. This role focuses on developing and executing strategic sales plans, identifying practice trends, and cultivating key customer relationships to drive market growth and adoption.
- Serve as the main point of contact across MDT account teams, including District Managers (DM), Sales Area Directors (SAD), Sales Operations Specialists (SOS), and teams specializing in GYN and Hernia portfolios.
- Lead the creation and execution of account-level contractual strategies.
- Optimize contracts and drive category expansion across One Surgical.
- Own and execute quarterly Customer Business Reviews to evaluate performance and identify growth opportunities.
- Develop and maintain strong relationships with key economic and clinical stakeholders.
- Support portfolio growth strategies by engaging with Key Opinion Leaders (KOLs).
- Drive adoption and utilization of all Surgical Center of Technology (COT) products, including Stapling, Energy, Wound Closure, Electrosurgery, Situate, and Access & Instrumentation (A&I).
- Cultivate and strengthen relationships with field distribution partners.
- Maximize partnership programs and leverage account intelligence to increase market share.
Key Performance Metrics
- Achieve/exceed disposable quota (strategic & core).
- Achieve/exceed hardware quota.
- Expand contract categories.
- Improve opportunity management and forecasting accuracy.
Required Qualifications
High School Diploma (or equivalent) AND at least 6+ years experience; OR Associate's Degree AND at least 4+ years experience; OR Bachelor's Degree AND at least 2+ years experience. Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences.
Preferred Qualifications
- Proven track record in sales - strong preference for candidates coming from B2B sales backgrounds with strong quota attainment.
- Experience in building and managing key customer relationships with decision-makers in both clinical and administrative roles.
- Ability to analyze business trends and use insights to develop actionable strategies.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively within a team environment.
- Proficiency with CRM software (e.g., SF.com) and Microsoft Office Suite.
Requirements
- High School Diploma (or equivalent) AND at least 6+ years relevant experience, OR Associate's Degree AND at least 4+ years relevant experience, OR Bachelor's Degree AND at least 2+ years relevant experience
- Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
- Candidates must reside within 50 miles of the assigned territory
- Valid driver's license required
- Ability to travel regularly to customer sites throughout the territory
- Unrestricted U.S. work authorization required (sponsorship not offered for this level)
Benefits
- Health, Dental & Vision Insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life Insurance
- Long-term Disability Leave
- Dependent Daycare Spending Account
- Tuition Assistance
- 401(k) Matching
- Short-term Disability
- Paid Time Off
- Paid Holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Sales Incentive Plan
Company overview
Medtronic is a global healthcare technology leader and one of the world's largest medical device companies, founded in 1949 in Minneapolis, Minnesota. The company operates in over 150 countries and employs more than 90,000 people worldwide. Medtronic's mission is to alleviate pain, restore health, and extend life through innovative medical technologies. The company develops and manufactures devices and therapies to treat more than 70 health conditions, including cardiac devices, cranial and spine robotics, insulin pumps, surgical tools, patient monitoring systems, and more. With a rich history that began with the invention of the battery-powered pacemaker, Medtronic has grown into a diversified healthcare technology company with four main business units: Minimally Invasive Therapies Group, Diabetes Group, Restorative Therapies Group, and Cardiac and Vascular Group. The company's therapies help approximately 72 million people annually and represent a significant force in advancing medical technology to address some of humanity's most challenging health problems.