Survey Research and Reporting Analyst
Eurofins US Food, Feed, & Supplement Testing
Summary
The Survey Research and Reporting Analyst supports consumer and sensory research projects from survey setup through final reporting. This role partners closely with Research Managers, Operations, Recruiting, and Client Service teams to ensure studies are executed accurately, data is processed and analyzed efficiently, and client deliverables are produced on time.
Job description
Survey Design & Questionnaire Development
- Design screening and questionnaire surveys aligned with research objectives
- Recommend best practices in questionnaire structure, flow, neutrality, and respondent experience
- Create clear specifications and documentation for programming teams
- Support or directly program surveys as needed using approved survey platforms
- Perform rigorous quality assurance testing and validation prior to field launch
- Troubleshoot survey logic, quota structures, and respondent pathways
- Implement recruitment quotas, sessions, and survey modifications as needed
- Create other supporting field materials for the test, such as product serve rotation or design file
Data Processing & Statistical Analysis
- Collaborate with research teams to develop project-specific analysis plans
- Process, reconcile, clean, code, and validate study data from multiple sources
- Conduct standard statistical analyses for consumer and sensory research studies
- Identify data inconsistencies and partner with internal teams to resolve issues
- Ensure complete and accurate integration of project data into databases and reporting systems
Reporting & Data Visualization
- Prepare analysis outputs and client-ready deliverables
- Populate reports with charts, tables, and key findings
- Conduct detailed quality review of all reporting outputs
- Collaborate with research and data teams to create more efficient and impactful reporting solutions
Project Management & Operational Support
- Independently manage multiple concurrent projects from setup through final reporting
- Coordinate activities across Client Service, Recruiting, Operations, and Data teams
- Monitor project timelines and proactively identify risks
- Ensure all project components align with research objectives and downstream reporting requirements
- Manage online survey fielding and home-use test data collection activities
- Work with external programming and sample providers when required
Requirements
- Bachelor's degree in Market Research, Consumer Science, Statistics, Psychology, Data Analytics, Food Science, Business Analytics, or a related field
- 3+ years of relevant experience in consumer or sensory research, market research operations, survey design and programming, data analytics and reporting, statistical analysis, research reporting and storytelling, or data processing and quality management
- Authorization to work in the United States indefinitely without restriction or sponsorship
- Strong analytical, critical thinking, and problem-solving skills
- Exceptional attention to detail with commitment to error-free work
- Excellent written and verbal communication skills
- Strong project and time management skills
- Proven ability to coordinate and execute work across multiple projects/initiatives
- Demonstrated ability to identify risks and proactively develop solutions
- Interest in process improvement, automation, and innovation
- Ability to learn and apply new technologies quickly
- Working knowledge of statistical methods, probability, percentages, ratios, and data interpretation
- Experience with Microsoft Excel and PowerPoint
- Experience with survey platforms such as Forsta, Decipher, RedJade, or similar
- Experience with statistical analysis tools such as WinCross, XLSTAT, SPSS, R, or similar
- Experience with consumer, sensory, or market research data
Benefits
- Medical, Dental & Vision
- Life & Disability Insurance
- 401(k) Matching
- Paid Vacation & Holidays
Company overview
Eurofins US Food, Feed, & Supplement Testing is a specialized division of Eurofins Scientific, a global leader in laboratory testing services. This US-based operation focuses exclusively on comprehensive testing solutions for the food, feed, and dietary supplement industries. The company provides critical analytical services including microbiological testing, chemical analysis, nutritional labeling, allergen detection, pesticide residue analysis, and heavy metal screening. As part of the Eurofins network, which operates over 900 laboratories across 61 countries, this division leverages extensive technical expertise and state-of-the-art instrumentation to ensure product safety, quality, and regulatory compliance. The company serves a diverse client base ranging from food manufacturers and agricultural producers to supplement companies and regulatory bodies, helping them navigate complex food safety regulations and maintain consumer trust through rigorous testing protocols and scientific excellence.