Summary

Hamilton Company is a global leader in laboratory automation and precision liquid handling systems, serving the life sciences, pharmaceutical, and biotechnology industries. Founded in 1953 and headquartered in Reno, Nevada, the company specializes in developing innovative robotic systems, automated workstations, and liquid handling technologies that enhance research efficiency and reproducibility. Hamilton's product portfolio includes automated pipetting systems, microplate handlers, sample storage solutions, and consumables designed for high-throughput screening, genomics, proteomics, and drug discovery applications. The company's technologies are widely used in academic research institutions, pharmaceutical companies, and clinical laboratories worldwide. With a strong focus on precision engineering and reliability, Hamilton Company has established itself as a trusted partner for laboratories seeking to automate complex workflows and improve experimental outcomes. Their solutions enable researchers to increase productivity while maintaining data integrity and reproducibility across diverse scientific applications.

Job description

Responsibilities

Microsoft Azure & Cloud Administration

Administer and support Microsoft Azure systems, including SharePoint, Exchange, and Teams.

Server Administration

Manage and maintain physical and virtual servers, including hardware and software configurations.
Install, configure, and update operating systems and applications.
Monitor server performance and resource utilization to sustain reliability.
Implement and test system backup and disaster recovery procedures.

Network Administration

Work with the Network Administrator to support network infrastructure, including routers, switches, and firewalls.
Ensure network security and maintain compliance with industry standards.

User Support

Provide advanced technical assistance to users, including troubleshooting hardware and software problems.
Create and manage user accounts, credentials, and access permissions.
Solve and close escalated helpdesk tickets and support tasks.
Develop and publish helpdesk solutions and technical documentation.

Security

Work with the Cybersecurity team to monitor infrastructure for active security threats and vulnerabilities.
Respond promptly to security incidents, anomalies, and breaches.

Data Management

Manage data storage, archiving, and retrieval systems.
Implement and verify routine data backups.

Infrastructure Upgrades

Research and evaluate new technologies, tools, and hardware.
Plan and execute infrastructure upgrades and hardware replacements.
Stay current with evolving industry trends and technical best practices.

Other Duties

Perform other duties as assigned.

Requirements

Strong technical knowledge of Microsoft server operating systems
Proficiency with networking concepts and protocols, including TCP/IP, DNS, and DHCP
Experience with virtualization technologies, such as VMware, Hyper-V, or Nutanix
Understanding of cybersecurity best practices and tools, including servers, antivirus solutions, and intrusion-detection systems
Experience with cloud-computing platforms, including Entra
Scripting and automation experience, preferably using PowerShell
Knowledge of database administration, including Microsoft SQL Server
Strong problem-solving, troubleshooting, and analytical skills
Excellent verbal and written communication and interpersonal skills
Ability to work effectively both independently and collaboratively as part of a team
Bachelor's degree in Computer Science, Information Technology, or a related field
At least 2-3 years of experience in IT systems administration

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Vacation Time
Paid Sick Time
Disability Insurance
401(k)
Tuition Reimbursement

Company overview

Hamilton Company is a global leader in laboratory automation and precision liquid handling systems, serving the life sciences, pharmaceutical, and biotechnology industries. Founded in 1953 and headquartered in Reno, Nevada, the company specializes in developing innovative robotic systems, automated workstations, and liquid handling technologies that enhance research efficiency and reproducibility. Hamilton's product portfolio includes automated pipetting systems, microplate handlers, sample storage solutions, and consumables designed for high-throughput screening, genomics, proteomics, and drug discovery applications. The company's technologies are widely used in academic research institutions, pharmaceutical companies, and clinical laboratories worldwide. With a strong focus on precision engineering and reliability, Hamilton Company has established itself as a trusted partner for laboratories seeking to automate complex workflows and improve experimental outcomes. Their solutions enable researchers to increase productivity while maintaining data integrity and reproducibility across diverse scientific applications.