System Migration Analyst
ScriptPro LLC
Summary
The System Migration Analyst is responsible for providing remote installation and/or configuration support for installations, upgrades, and various other projects for all ScriptPro automation and software products deployed to our customer base. As a member of the Field Operations System Implementation (FOSI) team, this individual will collaborate with internal departments and onsite technicians to execute scheduled projects, conduct system testing, and troubleshoot issues.
Job description
Job Summary
The System Migration Analyst is responsible for providing remote installation and/or configuration support for installations, upgrades, and various other projects for all ScriptPro automation and software products deployed to our customer base. As a member of the Field Operations System Implementation (FOSI) team, this individual will collaborate with internal departments and onsite technicians to execute scheduled projects, conduct system testing, and troubleshoot issues.
Scope of the Role
- Follow remote installation/upgrade procedures for scheduled projects
- Communicate and work with onsite ScriptPro or Customer Technicians and other internal resources to complete scheduled projects
- Complete and/or assist onsite technicians with system and component testing for custom and standard functionality prior to project completion
- Assist onsite and/or internal resources with system troubleshooting, if necessary
- Prepare for scheduled projects by reviewing installation/upgrade procedures and project timelines, attending scope meetings, and/or verifying system readiness prior to the project
- Communicate project status, relevant or requested project information, and project completion notification to internal stakeholders
- Maintain knowledge and readiness for upcoming projects, scheduled or unscheduled
- Provide feedback to management regarding necessary procedure updates
- Perform other duties as assigned
Required Qualifications
- Bachelor's degree or up to 3 years equivalent work experience in Business or Information Technology
- Experience with deploying OVA files, VMs, and VMware environments
- Computer proficiency in MS Windows Operating Systems
- Experience with LAN2LAN, modem, EDI, SFTP, SQL and systems security
- Analytically minded with superior attention to detail
- Productive, organized, and able to complete work within a scheduled time frame
- Able to complete assigned tasks and problem solve productively and efficiently within a team environment
- Flexibility to adapt to changing schedules and/or processes based on business needs
- Ability to prioritize and multi-task various projects in different stages of implementation
- Independently motivated work habits
- Strong verbal and written communication skills
- Willingness to work flexible shifts, including nights and weekends
Preferred Qualifications
- Previous experience with or knowledge of ScriptPro's Pharmacy, Workflow, and/or Robotics Systems
- Knowledge of ScriptPro's implementation processes
- Working knowledge of business applications, including Siebel, Oracle, Kronos, etc.
- Knowledge/experience with WinMagic Full Disk Encryption Software
- Ability to obtain DoD clearance and CAC account for government project work
Remote Work Requirements
- Must have high-speed reliable internet access with a hard-wired connection
- Must have a distraction free home office workspace
- Must be willing to participate in video virtual meetings (camera on)
Requirements
- Bachelor's degree or up to 3 years equivalent work experience in Business or Information Technology
- Experience with deploying OVA files, VMs, and VMware environments
- Computer proficiency in MS Windows Operating Systems
- Experience with LAN2LAN, modem, EDI, SFTP, SQL and systems security
- Analytically minded with superior attention to detail
- Productive, organized, and able to complete work within a scheduled time frame
- Able to complete assigned tasks and problem solve productively and efficiently within a team environment
- Flexibility to adapt to changing schedules and/or processes based on business needs
- Ability to prioritize and multi-task various projects in different stages of implementation
- Independently motivated work habits
- Strong verbal and written communication skills
- Willingness to work flexible shifts, including nights and weekends
- Previous experience with or knowledge of ScriptPro's Pharmacy, Workflow, and/or Robotics Systems
- Knowledge of ScriptPro's implementation processes
- Working knowledge of business applications, including Siebel, Oracle, Kronos, etc.
- Knowledge/experience with WinMagic Full Disk Encryption Software
- Ability to obtain DoD clearance and CAC account for government project work
- Must have high-speed reliable internet access with a hard-wired connection
- Must have a distraction free home office workspace
- Must be willing to participate in video virtual meetings (camera on)
Benefits
- Medical, Dental & Vision
- Short-Term Disability
- Company-Paid Life Insurance
- Long-Term Disability
- On-Campus Gym
- Wellness Program
- Paid Time Off
- Parental Leave
- Paid Holidays
- Paid Volunteer Hours
- Employee Assistance Program
- Company-Sponsored Events
- Team-Building Activities
- 401(k) Matching
- Financial Investment Services
- Employee Discounts
Company overview
ScriptPro LLC is a leading pharmacy automation company founded in 1994 and headquartered in Mission, Kansas. As a pioneer in robotic prescription dispensing systems, ScriptPro revolutionized pharmacy operations with its initial SP 200 Robotic Prescription Dispensing System. The company specializes in developing and providing comprehensive robotics-based pharmacy management, workflow, and telepharmacy systems that optimize retail, ambulatory, and long-term care pharmacy services. ScriptPro offers over 200 pharmacy automation and management system products, including robotic dispensing systems, pharmacy management software, and workflow solutions that enhance medication safety, accuracy, and operational efficiency. With a strong focus on innovation, ScriptPro's solutions help pharmacies streamline operations, reduce staffing costs, and improve patient care through advanced automation technology. The company serves a diverse client base across the United States, Canada, and other international markets, with particular strength in serving VA pharmacies and healthcare systems.