Targeted Case Manager - Adults Outpatient West
Seven Counties Services
Summary
ADULT DIVISION: At least one (1) year of full-time employment experience post Bachelor's working directly with adults or ACT population (with direct daily contact) in a human service setting, with relevant Master's degree, no experience.
Job description
Essential Job Functions
- Conducts and documents comprehensive assessment of client and/or client's needs.
- Participates in development of client's service plan, consistent with assessment.
- Arranges for delivery of needed services, as identified in assessment.
- Assists client in accessing needed services through referrals or linkages.
- Monitors client's progress by making referrals, tracking appointments, performing follow-up, and periodic reassessments.
- Performs advocacy activities on behalf of client.
- Prepares and maintains case records documenting contacts, services needed, reports, and client's progress.
- Provides case consultation with service providers/collaterals.
- Communicates with supervisor about case management, resourcing, service collaboration, and development of new resources.
- Provides psychosocial education to clients and/or family members.
- Performs crisis assistance including emergency referrals and coordination of emergency services.
- May serve as Primary Case Coordinator (PCC).
Education
- Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or related field as approved by Medicaid, or as required by applicable funding source.
- Completion of state-required case management/service coordination course within six months of date of employment.
Experience
ADULT DIVISION: At least one (1) year of full-time employment experience post Bachelor's working directly with adults or ACT population (with direct daily contact) in a human service setting, with relevant Master's degree, no experience.
Requirements
- Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or related field as approved by Medicaid, or as required by applicable funding source
- Completion of state-required case management/service coordination course within six months of date of employment
- At least one (1) year of full-time employment experience post Bachelor's working directly with adults or ACT population in a human service setting (or relevant Master's degree with no experience)
Company overview
Seven Counties Services is Kentucky's leading Community Mental Health Center, providing comprehensive behavioral health services across seven counties in the Louisville region. Founded in 1978, the organization offers a full spectrum of mental health services, substance abuse treatment, and intellectual and developmental disabilities support to children, adults, and families. With over 1,500 professionals operating from 30+ offices, Seven Counties Services serves approximately 30,000 individuals annually, maintaining full accreditation from The Joint Commission. The organization specializes in child and family behavioral health, adult behavioral health, developmental services, substance abuse and addiction treatment, and prevention services. As a nationally recognized provider, Seven Counties Services operates with a trauma-informed approach and provides 24/7 crisis support through the 988 hotline, ensuring accessible care regardless of diagnosis or insurance status. The organization has been recognized as a Top Workplace in the Greater Louisville Area and maintains strong community partnerships to deliver integrated care that addresses both mental and physical health needs.