Team Coordinator - Hospice
Generations Hospice
Summary
Office Location: 1028 S. Main Street Suite C Fond du Lac, WI 54935. Schedule: Full Time Monday-Friday 8AM-5PM.
Job description
Overview
Office Location: 1028 S. Main Street Suite C Fond du Lac, WI 54935. Schedule: Full Time Monday-Friday 8AM-5PM.
Are you organized, detail-oriented, and passionate about supporting meaningful care? Generations Hospice is seeking a passionate, dedicated Team Coordinator to join our team in Fond du Lac, WI. As a Hospice Team Coordinator, you'll play a vital behind-the-scenes role that keeps our care teams running smoothly and our patients well-supported.
Responsibilities
- Provide administrative support to clinical leadership and care teams.
- Maintain organized patient records, office files, and supplies.
- Answer phones, manage mail, and assist visitors with professionalism.
- Track and order medical equipment and office supplies.
- Input data into electronic systems (e.g., HCHB) and set up clinician tablets.
- Assist with scheduling, admissions, discharge, and team coordination.
- Support HR functions like maintaining employee records.
- Ensure compliance with hospice policies and Medicare regulations.
Qualifications
- High School Diploma or GED required.
- Minimum of two years of administrative healthcare work experience, preferably in hospice and/or home health operations.
- Ability to maintain orderly files, supplies, and office systems.
- Proficient in verbal and written communication with patients, families, and staff.
- Familiarity with data entry systems such as HCHB and basic office software.
- Understanding of Medicare documentation standards and referral/intake.
Requirements
- High School Diploma or GED required
- Minimum of two years of administrative healthcare work experience, preferably in hospice and/or home health operations
- Ability to maintain orderly files, supplies, and office systems
- Proficient in verbal and written communication with patients, families, and staff
- Familiarity with data entry systems such as HCHB and basic office software
- Understanding of Medicare documentation standards and referral/intake
Benefits
- Medical, Dental & Vision
- Health Savings Account
- Flexible Spending Account
- Tuition Discounts
- Tuition Reimbursement
- 401(k) Matching
- Generous PTO
- Mileage Reimbursement
- Wellness Programs
- Childcare Discounts
- Gym Memberships
- Pet Insurance
- Travel & Entertainment Discounts
Company overview
Generations Hospice is a Wisconsin-based healthcare provider specializing in end-of-life care services, established in 2011 by a team of local healthcare professionals. Operating as part of the BrightSpring Health Services family, the company provides comprehensive hospice care focused on dignity, compassion, and individualized treatment for terminally ill patients. Their interdisciplinary team approach includes 24/7 on-call support, pain and symptom management, medication coordination, and personalized care plans that address physical, medical, mental, emotional, and spiritual needs. Generations Hospice serves communities across multiple Wisconsin counties including Columbia, Dodge, Fond du Lac, Green Lake, and Winnebago. The organization distinguishes itself through patient-centric care that respects individual goals and emphasizes quality of life during end-of-life journeys. Their services extend beyond medical care to include bereavement support for families for 13 months post-death, volunteer companionship programs, and comprehensive social and spiritual counseling. As a CHAP-accredited provider, Generations Hospice maintains high standards of care while operating with a team of 11-50 dedicated healthcare professionals committed to making patients' final days as comfortable and meaningful as possible.