Summary

Individuals in the Rehab Operations Lead position are strong clinicians whose primary role is providing expert level patient care relative to their licensure. These individuals are not only driven in the provision of excellent patient care, but are also dedicated to the development and advancement of core leadership competencies. They will function as an assistant to the direct site manager in optimizing operational performance of their site; including but not limited to patient access, employee engagement, service recovery and regulatory compliance. Individuals in this role may also be asked to represent rehab services in interdisciplinary meetings and be responsible for bi-directional communication as directed by the next level leader. This skills and job performance of individuals in this role will prepare them with the foundation to become a strong candidate for career advancement along a leadership track.

Job description

Summary

Individuals in the Rehab Operations Lead position are strong clinicians whose primary role is providing expert level patient care relative to their licensure. These individuals are not only driven in the provision of excellent patient care, but are also dedicated to the development and advancement of core leadership competencies. They will function as an assistant to the direct site manager in optimizing operational performance of their site; including but not limited to patient access, employee engagement, service recovery and regulatory compliance. Individuals in this role may also be asked to represent rehab services in interdisciplinary meetings and be responsible for bi-directional communication as directed by the next level leader. This skills and job performance of individuals in this role will prepare them with the foundation to become a strong candidate for career advancement along a leadership track.

Job Duties

Performs all essential functions of the PT, OT or SLP therapist role, and models treatment approach by utilizing current evidence based practice and healthcare trends while providing direct patient care.
Assists Leadership in optimizing operational performance; including access, employee engagement, patient experience, environment of care, service recovery, regulatory compliance and other duties as assigned by the next-level leader.
Represents Rehab Services at clinical interdisciplinary team meetings and effectively facilitates a bi-directional communication cascade.

Minimum Qualifications

Bachelor’s Degree Physical Therapy or
Master’s Degree Occupational Therapy or
Master’s Degree Speech Language Pathology or
2 years
Ability to train others.
Broad knowledge of roles within the healthcare industry.
Skill in collecting and analyzing complex data.
Skill in monitoring/assessing the performance of self, other individuals, or organizations to make improvements or take corrective action.
Ability to conduct demographic analysis as it relates to clients.
American Heart Association Basic Life Support - State of Pennsylvania Upon Hire
PT - Licensed Physical Therapist - State of Pennsylvania Upon Hire or
OT - Licensed Occupational Therapist - State of Pennsylvania Upon Hire or
SLP - Licensed Speech Language Pathologist - State of Pennsylvania Upon Hire

Preferred Qualifications

Master’s Degree Physical Therapy

Requirements

Bachelor’s Degree Physical Therapy or Master’s Degree Occupational Therapy or Master’s Degree Speech Language Pathology
2 years experience
Ability to train others
Broad knowledge of roles within the healthcare industry
Skill in collecting and analyzing complex data
Skill in monitoring/assessing performance to make improvements or take corrective action
Ability to conduct demographic analysis as it relates to clients
American Heart Association Basic Life Support - State of Pennsylvania Upon Hire
PT - Licensed Physical Therapist - State of Pennsylvania Upon Hire or OT - Licensed Occupational Therapist - State of Pennsylvania Upon Hire or SLP - Licensed Speech Language Pathologist - State of Pennsylvania Upon Hire

Company overview

Lehigh Valley Health Network (LVHN) is a major healthcare provider and hospital network based in Allentown, Pennsylvania, serving the Lehigh Valley and Northeastern Pennsylvania regions. Founded in 1899, LVHN operates as a comprehensive healthcare system with 13 hospital campuses, 28 health centers, numerous primary and specialty care physician practices, and multiple urgent care locations. The network's flagship facility, Lehigh Valley Hospital-Cedar Crest, is Pennsylvania's third-largest hospital and features the state's first Level One Trauma Center. LVHN provides a wide range of medical services including specialized institutes for cancer care, heart and vascular treatment, surgical excellence, orthopedics, and neuroscience. The network operates the third-largest heart surgery program in Pennsylvania, performing over 1,200 open-heart procedures annually, and maintains one of the state's largest cancer centers treating over 2,400 new patients each year. In August 2024, LVHN completed a merger with Jefferson Health, becoming part of a larger healthcare system with 32 hospitals and over 700 locations across Pennsylvania. Prior to the merger, LVHN was the largest employer in the Lehigh Valley metropolitan region, with approximately 20,000 employees dedicated to providing comprehensive healthcare services to the community.