Team Leader, Case Management and Health Link
Centerstone
Summary
Do you have case management and supervisory experience? Join the Centerstone team as a Team Lead and make a meaningful difference in the lives of individuals experiencing mental health challenges.
Job description
Summary of Position
Do you have case management and supervisory experience? Join the Centerstone team as a Team Lead and make a meaningful difference in the lives of individuals experiencing mental health challenges.
In this role, you will provide direct administrative supervision to a Case Management and Health Link team, including hiring and training staff, conducting monthly chart audits, and reviewing documentation to ensure quality and compliance. You will also coach and support staff in delivering effective care coordination, promoting health and wellness, maintaining strong documentation practices, and navigating the electronic health record system.
We are looking for a dedicated leader who is passionate about developing staff, strengthening service delivery, and helping individuals in our community access the support they need. As mental health needs continue to grow, your leadership will play an important role in ensuring our clients receive quality services and compassionate care.
Essential Duties & Responsibilities
- Maintain necessary communications and reporting with referral sources and other involved parties as approved by client.
- Maintain effective working relationships with the clinical team
- Maintain timely/accurate clinical records in accordance with organization policies
- Maintain effective relationships with Community referral sources
- Participate in the development and implementation of quality clinical practices
- Compliance requirement for annual completion of KPI forms
- Responds promptly to client’s needs to coordination of services
Knowledge, Skills & Abilities
- Effectively communicate via written, verbal, in person and virtual methods.
- Work well with a team, but also be self-motivated
- Effective at managing priorities/deadlines
- Strong planning, organizational, and management skills
- Good professional skills, ethics, and behavior
Requirements
- Master’s degree in Clinical Psychology, Mental Health Counseling, Social Work, Marriage and Family Therapy, or a specialization in MH Counseling
- OR Bachelor’s degree in psychology, social work, or related field WITH two years' case management AND one year of supervisory experience
- OR Master’s degree in a related field with at least 24 graduate-level semester hours in psychology, social work, counseling, or other behavioral health-related coursework
- Relevant coursework and work experience in clinical treatment and treatment planning, appraisal and assessment of mental disorders, psychopathology, and use of the DSM for diagnostic purposes within a clinical internship or practicum in a behavioral health setting
- Three years' experience in mental health field as a direct provider of services required
- License in respective discipline preferred
Benefits
- Medical, Dental & Vision
- Flexible Spending Account
- Health Savings Account
- 403(b) Retirement Plan
- Paid Time Off
- Paid Holidays
- AD&D Insurance
- Life Insurance
- Long Term Disability
- Employee Resource Groups
- Continuing Education Opportunities
- Employee Assistance Program
Company overview
Centerstone is one of the nation's largest nonprofit behavioral healthcare organizations, providing comprehensive mental health and substance use disorder services across multiple states. Founded as a 501(c)(3) organization, Centerstone operates as a leading healthcare provider specializing in behavioral health treatment, addiction recovery, and crisis intervention services. The organization serves over 250,000 individuals annually through a network of facilities in Florida, Illinois, Indiana, Kentucky, and Tennessee. Centerstone offers a full continuum of care including outpatient therapy, inpatient treatment, residential services, crisis management, counseling, housing support, and specialized programs for veterans, children, and families. Following its historic merger with Brightli in 2025, the organization now employs more than 10,000 professionals including psychiatrists, psychologists, master's-level clinicians, social workers, and support staff. Centerstone's innovative approach includes the Centerstone Institute, which focuses on clinical research, evidence-based practice implementation, and quality improvement initiatives. The organization is recognized for its commitment to underserved populations and its development of the first known simulation training center for community-based behavioral health clinicians.