Team Leader, Health Link Unlicensed TN
Centerstone
Summary
Provide direct administrative supervision to a case management and Health Link team, conduct monthly chart audits, review documentation, hire and train new staff. Teach staff the importance of providing quality coaching and coordination of health and wellness, strong documentation skills, and navigating the electronic health record. Lead a team of Case Managers to make a difference in the lives of people served.
Job description
Summary of Position
Provide direct administrative supervision to a case management and Health Link team, conduct monthly chart audits, review documentation, hire and train new staff. Teach staff the importance of providing quality coaching and coordination of health and wellness, strong documentation skills, and navigating the electronic health record. Lead a team of Case Managers to make a difference in the lives of people served.
Essential Duties & Responsibilities
- Maintain necessary communications and reporting with referral sources and other involved parties as approved by client.
- Maintain effective working relationships with the clinical team.
- Maintain timely/accurate clinical records in accordance with organization policies.
- Maintain effective relationships with Community referral sources.
- Participate in the development and implementation of quality clinical practices.
- Compliance requirement for annual completion of KPI forms.
- Respond promptly to client's needs for coordination of services.
Knowledge, Skills & Abilities
- Effectively communicate via written, verbal, in person and virtual methods.
- Work well with a team, but also be self-motivated.
- Effective at managing priorities/deadlines.
- Strong planning, organizational, and management skills.
- Good professional skills, ethics, and behavior.
Qualifications
A Master's degree is required in one of the following fields: Clinical Psychology, Mental Health (MH) Counseling, Social Work, Marriage and Family Therapy, and/or a specialization in MH Counseling. OR a Bachelor's degree in psychology, social work, or related field WITH two years' case management AND one year of supervisory experience may be accepted in lieu of a Master's degree. License in respective discipline preferred. Applicants with a Master's degree in a related field outside of the disciplines listed above must complete at least 24 graduate-level semester hours in psychology, social work, counseling, or other behavioral health-related coursework, with relevant coursework and work experience in clinical treatment and treatment planning, appraisal and assessment of mental disorders, psychopathology, and use of the DSM for diagnostic purposes within a clinical internship or practicum in a behavioral health setting. Three years' experience in mental health field as a direct provider of services required.
Requirements
- Master's degree in Clinical Psychology, Mental Health Counseling, Social Work, Marriage and Family Therapy, or related field; OR Bachelor's degree in psychology, social work, or related field with two years' case management and one year's supervisory experience
- Three years' experience in mental health field as a direct provider of services
- License in respective discipline preferred
- For related-field Master's: at least 24 graduate-level semester hours in behavioral health coursework
- Coursework and experience in clinical treatment and treatment planning
- Coursework and experience in appraisal and assessment of mental disorders
- Coursework and experience in psychopathology
- Coursework and experience in use of the DSM for diagnostic purposes
- Case management experience
- Supervisory experience
- Effective written, verbal, in-person, and virtual communication
- Ability to work well with a team and be self-motivated
- Effective at managing priorities and deadlines
- Strong planning, organizational, and management skills
- Good professional skills, ethics, and behavior
Benefits
- Medical, Dental & Vision
- Flexible Spending Account
- Health Savings Account
- 403(b) Retirement Plan
- Paid Time Off
- Ten Paid Holidays
- AD&D Insurance
- Life Insurance
- Long Term Disability
- Employee Resource Groups
- Continuing Education
- Employee Assistance Program
Company overview
Centerstone is one of the nation's largest nonprofit behavioral healthcare organizations, providing comprehensive mental health and substance use disorder services across multiple states. Founded as a 501(c)(3) organization, Centerstone operates as a leading healthcare provider specializing in behavioral health treatment, addiction recovery, and crisis intervention services. The organization serves over 250,000 individuals annually through a network of facilities in Florida, Illinois, Indiana, Kentucky, and Tennessee. Centerstone offers a full continuum of care including outpatient therapy, inpatient treatment, residential services, crisis management, counseling, housing support, and specialized programs for veterans, children, and families. Following its historic merger with Brightli in 2025, the organization now employs more than 10,000 professionals including psychiatrists, psychologists, master's-level clinicians, social workers, and support staff. Centerstone's innovative approach includes the Centerstone Institute, which focuses on clinical research, evidence-based practice implementation, and quality improvement initiatives. The organization is recognized for its commitment to underserved populations and its development of the first known simulation training center for community-based behavioral health clinicians.