Team Leader, Operations (2nd Shift)

Position Summary

HuFriedyGroup is seeking a hands-on, results-driven Team Leader, Operations to coordinate daily activities within an operational area and ensure safe, efficient, and high-quality operations. This role supports production goals by assigning tasks, monitoring performance, maintaining workflow, and providing guidance to team members.

Serving as the first point of contact for production employees, the Team Leader works closely with supervisors to resolve operational challenges, communicate priorities, and drive accountability. The ideal candidate demonstrates strong leadership, a sense of urgency, and a commitment to safety, quality, teamwork, and continuous improvement.

Key Responsibilities

Safety

• Promote a culture of safety by identifying workplace hazards, reporting near misses and incidents, and supporting corrective actions.
• Ensure compliance with Environmental, Health & Safety (EH&S) policies, procedures, and applicable workplace standards.
• Communicate safety concerns and operational risks to supervisors promptly.

Quality

• Train employees on work instructions, standard operating procedures, and quality requirements.
• Maintain accurate employee training documentation and ensure adherence to quality management system requirements.
• Monitor production processes to identify and prevent nonconforming products.
• Support quality investigations and implement corrective actions as directed.

Delivery & Productivity

• Coordinate daily production activities to meet customer demand, production schedules, and operational targets.
• Assign tasks, adjust staffing, coordinate overtime, and provide production coverage as needed.
• Monitor production output, labor efficiency, scrap, downtime, and equipment performance to identify and address gaps.
• Review production records for completeness and accuracy and communicate issues that may affect delivery.
• Coach employees on standardized work, best practices, and efficient use of equipment.
• Support preventive maintenance activities to maximize equipment uptime.

People & Team Support

• Lead daily shift meetings to communicate production priorities, performance expectations, and operational updates.
• Coach, mentor, and support production employees to promote accountability and strong performance.
• Assist with onboarding, training, and cross-training employees to build team flexibility.
• Foster teamwork, employee engagement, and a positive, collaborative work environment.

Continuous Improvement

• Lead and sustain 5S activities to maintain a clean, organized, and efficient work area.
• Identify waste reduction opportunities and participate in Lean and continuous improvement initiatives.
• Recommend and implement process improvements that enhance safety, quality, delivery, and productivity.
• Perform other related duties as assigned by the Operations Supervisor.

Qualifications

Education

• High school diploma or GED required.
• A minimum of four years of directly related warehouse, manufacturing, distribution, logistics, or operations experience may be accepted in lieu of a high school diploma or GED.

Required Experience

• Minimum of five years of experience in a warehouse, production, or manufacturing environment.
• Minimum of one year of employee training experience.
• Experience using Microsoft Office applications, including Word, Excel, and Outlook.
• Experience using SAP or a similar enterprise resource planning (ERP) system.

Preferred Qualifications

• At least one year of experience in a team lead or comparable leadership role.
• Experience working with ISO standards; ISO 13485 experience preferred.
• Experience with Lean manufacturing, 5S, and continuous improvement initiatives.

Knowledge, Skills & Abilities

• Strong communication, interpersonal, coaching, and leadership skills.
• Ability to prioritize tasks, solve practical problems, and make sound decisions.
• Strong organizational skills and attention to detail.
• High sense of urgency and commitment to accomplishing tasks and meeting production goals.
• Ability to work collaboratively with employees, supervisors, and cross-functional teams.
• Commitment to safety, quality, accountability, and continuous improvement.