Technical Aide - Women's Imaging, Ultrasound, and MRI

Responsibilities

• Serves as a greeter and provides a welcoming first point of contact for patients and visitors.
• Assists technologists with patient preparation, positioning, and wheelchair transport to ensure timely and safe imaging procedures.
• Monitors waiting rooms and assists with department delay communication as needed.
• Escorts patients as appropriate and assists with directing patients to changing areas or gowns, while maintaining patient privacy and dignity. Assists patients with dressing/changing as needed.
• Assists with laundry needs and ensure clean gowns and related items are available following infection control and safety standards are met.
• Supports stat exam management by helping communicate priorities and workflow needs to appropriate staff.
• Prepares imaging rooms between patients, ensuring infection control and safety standards are met.
• Maintains cleanliness and organization of changing rooms.
• Assists with Communications to providers for Stat exams as well documenting appropriately in Patient Exam notes and or Urgent Findings task.
• Upholds patient confidentiality and always adheres to HIPAA regulations.
• Maintains coffee stations, office snack areas, and general patient-facing amenities.
• Orders and manages office snacks, department supplies, and inventory items according to established par levels. Assigns this to be gathered on a once-a-week basis.
• Monitors and restocks supplies and maintain department supply areas in an organized and ready-to-use condition. Keeping boxes out of the hallways so not to block egress pathways for emergency.
• Completes office rounding and report any concerns or potential safety issues to the Office Administrator.
• Schedules and reschedules patients when needed.
• Makes patient confirmation calls when assigned by the Office Administrator.
• Assists with prior imaging records, CD uploads, and related documentation support when assigned by the Office Administrator.
• Key Operator and assistance to modalities with Lift Assist patients.
• Participates in departmental meetings, training sessions, and continuing education as required.
• Follows all departmental policies, procedures, and safety protocols.
• MRI: Provide operational support to the MRI department as assigned, including assisting with the “M” tasks as assigned.
• MRI: Assist with patient positioning support only under the direction and supervision of qualified MRI staff and within approved scope and safety guidelines.
• Women’s Imaging: MagView history data input.
• Ultrasound exam Augmentation for vascular exams. (Squeezing calf, under Tech guidance.)
• Procedure Qualified Observer/Chaperone- including Proper state training initially and annually.
• Any other task(s) assigned by Office Administrator.

This full time, 40 hour per week position is based in the Wall office location. Coverage may be schedule as needed in the Brick offices. The work schedule includes five (5) eight (8) hour shifts. The primary shift is 8am-4:30pm. Shift times may vary to include 8:30am-5pm and 9am-5:30pm. Schedules and locations are subject to change based on business needs.

Qualifications

Candidates for this position must be a High School Graduate or equivalent; some college coursework preferred. An American Heart Association (AHA) or Red Cross Basic Life Support certification is required, and candidates must be willing to obtain within first thirty (30) days of employment. Candidates must be willing and able to work in an MRI zone. Previous radiology practice experience a plus. Intermediate computer skills with the ability to utilize standard office equipment is required.

The ideal candidate demonstrates excellent interpersonal and communication skills, with a demonstrated understanding of a positive patient experience. Candidates must be highly organized and maintain attention to detail in all aspects of their work due to the nature of the role.