Technical Program Manager, External Evaluators

About the role

Anthropic gives independent external evaluators access to our models, our people, and our safety practices so that they can assess risks, processes, and policies. We're hiring a Technical Program Manager to establish and deepen our partnerships with these external reviewers and embedded evaluators to support a thriving frontier evaluation ecosystem.

You'll be the main point of contact for our existing partners, deepening our support so that they can work effectively and produce high-quality, rigorous, independent publications. You'll separately broaden the portfolio of organizations we are working with, managing the funnel from first conversation through contracting, onboarding, and day-to-day access, culminating in published reports.

You'll evolve our current time-intensive manual processes into a system that can support many evaluators at once, working with teams across Safety, Research, Security, Legal, People Services, IT, Policy, and Communications. Within six months, you should be able to take a new evaluator from contract negotiation to first published report with minimal involvement from senior leaders.

You'll need the technical depth to work out with researchers and engineers what access, tooling, and evidence an evaluation requires, and the judgment to resolve most questions quickly and escalate the few that need it, while balancing evaluators' need for access with Anthropic's requirements to protect its customers, its security, and its confidential information.

Key responsibilities

• Own the external evaluator program end to end, including our relationships with evaluator organizations and the pipeline of future partners
• Take each evaluator from first conversation through scoping, contracting, onboarding, access, and review to a published report
• Define the stages and tiers of working with evaluators, and develop information access policies that meet evaluators' needs while protecting security and confidential information
• Drive evaluators' access and information requests to fast, well-documented decisions in partnership with Research, Security, Legal, and IT
• Drive the technical design of evaluator access with Security, IT, and infrastructure teams, including permissions, environments, and monitoring, and close gaps between policy and technical controls without slowing evaluators down
• Run the review process for evaluator reports against agreed timelines and redaction criteria, while protecting evaluators' ability to publish their own conclusions
• Scope evaluations with researchers and engineers, turning evaluators' questions about training, monitoring, and alignment into concrete requirements for model access, data, tooling, and compute, and planning capacity for each new evaluator
• Turn evaluators' technical findings into research and engineering work with owners and dates, and drive accountability for how Anthropic responds
• Keep the company informed with regular updates on how the program is going, and clear guidance on how to work with evaluators
• Collect feedback from evaluators and internal teams, run retrospectives, and iterate on policies and practices
• Use Claude and work with engineering teams to build the tooling the program runs on, such as access provisioning, request tracking, and report review
• Support a thriving ecosystem of evaluators by sharing what we learn about running independent evaluation well

Minimum qualifications

• Experience leading complex technical programs with engineering or research teams, from ambiguous goals through delivery
• Experience managing relationships with external organizations, including scoping work, navigating contracting, setting expectations, and resolving disagreements
• Strong program management skills, including program planning, milestone and dependency tracking, and risk management across many concurrent workstreams
• Technical fluency in how frontier AI models are trained, evaluated, and monitored, sufficient to define technical requirements, identify technical risks, and challenge tradeoffs with researchers and engineers
• Sound judgment and discretion with confidential and sensitive information