Technical Sales Specialist

Responsibilities

• Develop new customers and maintain long-term relationships with universities, research institutes, biotech companies, and R&D-driven clients.
• Promote Sailgene’s products and services through academic conferences, scientific meetings, online outreach, client visits, and other business development activities.
• Understand customer research needs and provide appropriate sequencing service solutions in collaboration with internal technical and project teams.
• Manage the full sales process, including lead generation, customer communication, solution recommendation, quotation follow-up, contract negotiation, deal closure, and payment follow-up.
• Maintain customer satisfaction by responding to client inquiries, coordinating internal resources, and supporting pre-sales and after-sales communication.
• Collect market information, identify regional opportunities, and support the company’s business expansion in the U.S. market.

Qualifications

• Master’s degree or above in Biology, Genetics, Animal Science, Plant Genomics, Microbiology, or other related life science fields.
• Candidates with research backgrounds in plant science, agriculture, animal science, aquaculture, or related species-focused research areas are preferred.

Required Skills

• Familiarity with NGS and third-generation sequencing principles and applications is required; candidates whose research projects involved sequencing are preferred.
• Prior sales experience in sequencing-related scientific research services is strongly preferred.
• Strong communication skills, customer development ability, and market expansion awareness.
• Ability to work independently in a remote environment and manage regional customer resources effectively.
• Legal authorization to work in the United States is required.