Technical Supervisor
Sonora Quest Laboratories
Summary
This position provides general operational supervision under the direction of the director/manager to assigned personnel. Responsible for organizing, directing and controlling workflow aspects of the section in order to improve processes to provide high quality and cost effective services.
Job description
Position Summary
This position provides general operational supervision under the direction of the director/manager to assigned personnel. Responsible for organizing, directing and controlling workflow aspects of the section in order to improve processes to provide high quality and cost effective services.
Directly Reporting
Provides direct supervision to 10 to 40 technical staff.
Type of Supervisory Responsibilities
Hires, trains, conducts performance evaluations, and supervises the workflow for staff. This includes initiating promotions, transfers, and performance management actions. Ensures department expenditures are in line with annual budget requirements. Oversees work schedule and daily activities of department staff.
Scope and Complexity
Supervisory responsibility of providing quality, timely, reliable and consistent services. Internal and external customers include laboratory staff, hospital staff, pathologists, medical directors, physician's offices, patients, vendors, regulatory agencies and educational facilities. Confers with director/manager for unusual situations.
Physical Demands/Environment Factors
Able to sit, stand, walk, bend, squat, reach, and stretch frequently. May be required to lift up to 25 pounds. Must use standard precautions due to threat of exposure to blood and body fluids. Needs adequate color vision. Requires significant use of computer, phone and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Ability to communicate effectively. May require off-site travel.
Requirements
- Bachelor's Degree in a chemical, physical, biological or clinical laboratory science or medical technology
- Four (4) years' training and experience in high-complexity testing in the respective specialty
- Bachelor's Degree in Medical Laboratory Science (preferred)
- MLS or Specialty Certification (preferred)
- One (1) year of supervisory experience (preferred)
Benefits
- Health benefits
- Financial benefits
- Security benefits
- Management incentive program
- Sales incentive program
Company overview
Sonora Quest Laboratories is a leading clinical diagnostics company and one of the nation's largest integrated laboratory systems. Established as a joint venture between Banner Health and Quest Diagnostics, the company operates primarily in Arizona with headquarters in Phoenix. With approximately 3,200-3,900 employees, Sonora Quest serves over 22,000 patients daily through more than 75 patient service centers across the state. The company offers a comprehensive test menu encompassing routine blood tests, molecular diagnostics, prescription drug monitoring, genetic and genomic testing, women's health services, and pathology testing. As an accredited laboratory by the College of American Pathologists (CAP), Sonora Quest maintains the highest standards of quality and accuracy in diagnostic testing. The company also provides innovative direct-to-consumer services through its My Lab ReQuest™ platform, allowing patients to order certain tests without physician referrals. With its extensive network, advanced technology, and commitment to patient-centered care, Sonora Quest Laboratories plays a critical role in Arizona's healthcare ecosystem, performing over 100 million diagnostic tests annually to support clinical decision-making and improve patient outcomes.