Technician IV

About the Role

The Technician IV is a veteran technical contributor whose expertise and judgment serve as a reference point for the team. In addition to core technical responsibilities, this role dedicates approximately 25% of allocated time supporting the Shared Services - Metrology team, assisting with inspection and metrology operations as a skilled operator with opportunities for continued growth in measurement disciplines.

Core Responsibilities

• Performs a variety of duties across electronic, mechanical, electromechanical, and/or optical areas with advanced technical command
• Constructs, troubleshoots, calibrates, adjusts, tests, diagnoses, and maintains equipment, components, devices, or systems
• Works from schematics, engineering drawings, and written or verbal instructions; interprets and applies complex technical documentation independently
• Operates related equipment; conducts tests and reports data in prescribed format
• Performs calibration and alignment checks; makes adjustments, modifications, and replacements; prepares prescribed compounds and solutions
• Runs projects, including performing complex tests, interpreting data, developing key reports, and providing updates to the broader team
• Identifies potential adjustments or enhancements in systems and processes to improve effectiveness; drives solutions that leave behind better processes, not just solved problems
• Trains, delegates, and reviews the work of lower-level technicians; acts as a team lead and resource for daily operations
• Supports the Shared Services - Metrology team as a measurement operator, assisting with dimensional inspection and metrology activities using vision-based coordinate measuring machines (CMMs), hand gauges, or other precision measurement tools as directed
• Follows documented measurement procedures, GD&T callouts, and inspection plans to ensure dimensional conformance
• Actively develops metrology knowledge and operator-level proficiency with guidance from the Shared Services - Metrology team leads and engineers
• Flags measurement anomalies or non-conformances and communicates findings constructively with solutions, not just observations

Technician Support Career Stream

Provides technical support in areas such as production, operations, maintenance, safety, testing, process improvement, product development, and measurement/inspection. Uses schematics, diagrams, written and verbal descriptions, or defined plans to perform testing, troubleshooting, and inspection on electronic or mechanical components, equipment, or systems. Gathers, maintains, formats, compiles, and manipulates technical data using established formulae and procedures and performs detailed mathematical calculations. At this level, identifies and drives improvements to optimize work processes and actively raises the capability of those around them.

Differentiating Factors

Autonomy: Trains, delegates, and reviews the work of lower-level employees and may be responsible for leading daily operations of a work team. Runs projects, including performing complex tests, interpreting data, developing key reports, and providing updates to the broader team. Within the Shared Services - Metrology support function, follows measurement procedures, inspection plans, and documentation standards with minimal oversight while actively developing metrology proficiency over time.

Organizational Impact: Performs technical activities more complex in nature with larger impact, including cross-functional support of the Shared Services - Metrology team (~25% of role) in dimensional inspection and measurement operations. Work consists of technical tasks that are complex and complicated, with solutions that improve processes and raise the standard for those around them.

Innovation and Complexity: Technical problems faced are general and may require understanding of broader sets of issues and other job areas, including metrology and inspection disciplines. May be responsible for working with supervisor to identify potential adjustments or enhancements in systems and processes to solve problems or improve effectiveness of job area.

Communication and Influence: Communicates typically with internal contacts across operations, engineering, and metrology functions. Obtains and provides technical information on matters of significant importance to the job areas or project. Raises issues constructively and comes with solutions.

Leadership and Talent Management: May act as a team lead and assistant to the supervisor/manager. May delegate tasks to other team members and be responsible for the review of work product. Does not have formal management responsibilities, but may provide input to management in this area. Actively develops others by coaching with specificity and sharing best practices, including in metrology and inspection operations.

Required Knowledge and Experience

Requires minimum of 8 years of relevant experience. Requires high school diploma or equivalent (United States), vocational or technical education or certification (all other countries). Experience with or ability to develop proficiency in dimensional inspection, precision measurement tools, and GD&T interpretation preferred in support of Shared Services - Metrology team responsibilities.