Telephone Operator (PBX) - Part Time
UHS
Summary
The Telephone Operator is responsible for managing hospital communication systems and maintaining professional interactions with patients, staff, and the public. They must ensure all communications are handled diplomatically while strictly adhering to patient and facility confidentiality protocols.
Job description
Responsibilities
The Telephone Operator is responsible for managing hospital communication systems and maintaining professional interactions with patients, staff, and the public. They must ensure all communications are handled diplomatically while strictly adhering to patient and facility confidentiality protocols.
Qualifications
Essential Knowledge/Skills
- Good telephone public relations and communication skills.
- Ability to communicate effectively, both verbally and non-verbally.
- Demonstrates strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with physicians, the public and hospital staff at all times.
- Maintains and respects confidentiality of patients and facility.
- Able to work in an organized and independent manner.
- Experience with Microsoft Word and electronic mail preferred.
- Type 35-40 words per minute.
- Knowledge of computer keyboard
Minimum Essential Experience
- One year PBX or receptionist experience, preferably in a hospital or medical setting preferred.
Minimum Essential Education
- High School Diploma or equivalent preferred
Requirements
- Good telephone public relations and communication skills
- Ability to communicate effectively, both verbally and non-verbally
- Strong interpersonal skills and ability to interact diplomatically
- Maintains and respects confidentiality of patients and facility
- Able to work in an organized and independent manner
- Experience with Microsoft Word and electronic mail preferred
- Type 35-40 words per minute
- Knowledge of computer keyboard
- One year PBX or receptionist experience, preferably in a hospital or medical setting preferred
- High School Diploma or equivalent preferred
Benefits
- Medical, Dental & Vision
- Prescription Drug Plan
- 401(k) Matching
- Growth Opportunities
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.