Territory Business Manager, Service - Atlanta, GA / Birmingham, AL

Your role at Baxter

As a Territory Business Manager, you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, forming relationships, and establishing trust with the doctors and nurses who use Baxter solutions every day.

Your Team

We embrace opportunities to connect with the doctors and nurses that use our products every day to save and sustain lives. Observing their work, understanding their needs, and building strong partnerships are integral to our success. We're a friendly, collaborative group of people who push each other to do better every day. We find unique strategies to close deals and expand our skills by challenging ourselves and others. Whether out in the field with a partner or solving challenges with your territory team, you always have camaraderie and support to help accomplish your goals.

Territory: Alabama, Georgia, Florida Panhandle, Southern Mississippi, Southeast New Orleans

What you'll be doing

The Service Solutions Sales Manager is responsible for the profitable growth and expansion of the service sales portfolio while maintaining the existing installed base. You will build successful collaborative relationships both internally and externally. Applying your fundamental understanding of the broad HRC portfolio, you will collaborate with internal business partners in order to strategically leverage the service portfolio to create an optimal customer and HRC solution. Externally, you will identify and influence key decision makers at multiple levels within healthcare facilities to create partnerships and demonstrate the value of Baxter service solutions.

• Actively identify new profitable revenue growth opportunities and drive toward timely closure
• Strengthen customer relationships throughout all levels and departments in order to maintain and grow current revenue base
• Develop and implement a comprehensive sales targeting plan to achieve a dynamic sales funnel in order facilitate growth expectations within assigned territory
• Use CRM (SalesForce.com) daily, to document and manage the sales funnel, maintain customer contact data including and meeting notes and sales progression
• Responsible for driving profitable sales growth of all service solutions to include long term service agreements, repair services, and OEM parts
• Demonstrate an effective understanding of competitive action in the assigned territory and work to develop a plan to address problem areas
• Prepare, analyze and develop an overall solution for new sales. Draw on resources to ensure profitability of proposals and implementation plans
• Conduct negotiations with the health care providers to finalize sales
• Work collaboratively with other sales contributors, service, and corporate partners to ensure high levels of customer satisfaction
• Facilitate the inventory and assessment of customer-owned equipment prior to implementing service agreements
• Maintain individual industry regulatory knowledge as well as technical product knowledge in order to support customer education
• Variable travel (from 50% up to 75%)

What You'll Bring

• Strong understanding of the solutions selling process
• Ability to build successful high-level relationships
• Strong planning, organization, and communication skills
• Proven influencing skills - adept at ability to understand the needs of, and influence, personnel ranging from nurses to C-level decision makers
• Demonstrated analytical skills to effectively track sales activity, develop sales plans, understand local market competitive trends, and complete the analysis of sales deals