Territory Manager - Boise, ID (Field Based)

Job Summary

Drive growth and change lives as a Territory Manager, owning your market and building strong partnerships with healthcare providers. In this consultative, high-impact sales role, you'll champion Omnipod technology, influence key decisions, and deliver both business success and improved patient outcomes.

Position Overview

As a Territory Manager, you'll play a pivotal role in driving our patient-centric mission forward by creating a culture of collaboration aimed at simplifying life for people managing their diabetes. You'll be responsible for leading the charge in fostering meaningful partnerships with healthcare professionals, including endocrinologists, primary care physicians, and diabetes educators.

Responsibilities

• Develop and lead the territory's business strategy, aligning territory partners around clear, actionable plans to achieve and exceed business goals
• Collaborate with territory partners to co-create efficient routing strategies and orchestrate a seamless, results-driven customer engagement process
• Take full ownership of the patient onboarding process, ensuring its successful completion either through direct efforts or by effectively coordinating with teammates
• Own and exceed sales targets while driving market share growth within the assigned geographic area through proactive and strategic business management
• Execute all field sales initiatives with entrepreneurial precision, ensuring they align with both company standards and innovative promotional practices that maximize impact
• Leverage a consultative approach when sharing industry, disease, and product knowledge that fosters trust with providers
• Build and use knowledge of Type 1 and Type 2 diabetes to sell with clinical credibility
• Build contacts within the diabetes community by attending local events, participating in fund raisers, and connecting with influencers
• Present Insulet products and differentiate them from competitive products, offering in-depth knowledge and strategic insights to address customer needs
• Analyze problems, identify root causes, and implement solutions that resolve provider and patient issues
• Collaborate with internal stakeholders in delivering high-quality customer onboarding and training, ensuring a patient-centric approach
• Cultivate and strengthen relationships with the entire office (HCPs, administrative staff, etc.)
• Collaborate with internal colleagues across functions, fostering a culture of shared success
• Leverage diverse data sources to drive informed business decisions and shape strategic actions for territory performance
• Lead territory prioritization efforts, ensuring resources are focused on and aligned to the highest impact opportunities
• Maintain and update data systems, such as Salesforce, to capture territory-specific insights that enhance business outcomes
• Conduct administrative responsibilities, managing operations while adhering to budgetary guidelines

Skills and Competencies

• Ability to set, communicate, and execute territory business strategy
• Ability to execute sales and marketing plan
• Excellent communication skills, both oral and written
• Strong influencing and collaboration skills with the ability to build and nurture relationships
• Team-oriented with proven ability to orchestrate activities in a collaborative setting
• Ability to solve complex problems and take appropriate action
• Proficiency with technology (both large data systems as well as personal devices, such as insulin pumps and continuous glucose monitors)

Education and Experience

Minimum Qualifications

• Associate degree
• 5+ years of sales experience and demonstrated success in B2B or a life science industry (healthcare, pharmaceuticals, medical device, or diabetes)
• Valid driver's license

Preferred Qualifications

• Bachelor's degree
• Possess a strong network of established professional relationships with endocrinologists and primary care providers specializing in diabetes

Additional Information

Must reside within the geographic area of the assigned territory. This position requires regular business travel, mostly by car within a set geographic region. Overnight travel and amount of air travel varies by territory, may be as much as 2 – 5 overnights per month. Ability to lift, carry and transport up to 30 lbs., professional sales samples and literature.