Territory Manager - Lakeland/Sebring, FL
Kestra Medical Technologies, Inc.
Summary
A Territory Manager is responsible for securing new business and managing a sales area independently, often remotely from Kestra main offices. This position contacts and consults with a variety of clients in a mixture of clinical settings. In addition to direct sales responsibilities for a given territory, the Territory Manager provides training, on-going product service and support, and assistance in the reimbursement process.
Job description
Essential Duties
- Responsible for the sales and ongoing support of Kestra products
- Consistently meet or exceed quarterly and annual sales targets as well as performance-based objectives
- Grow and develop trusted partner relationships with key accounts and stakeholders within the territory in a professional and ethical manner
- Prepare quarterly Business Plans and present to Regional Sales Leadership
- Ensure responsible and appropriate use of budgeted expenses by adhering to Kestra policies and procedures
- Attend key exhibits and conventions, as required
- Coordinate patient interaction with Clinical Advisors and Customer Care team
- Provide key feedback and information in a timely manner to appropriate internal stakeholders
- Work closely with leadership across the Sales and Marketing Teams to successfully implement market strategies
- Manage sales cycle from introduction to product delivery
- Build long-term partnerships from sales calls
- Manage pipeline of customers
- Proactively maintain positive client relationships
- Respond to client issues and complaints
- Maintain records and sales data
Competencies
- Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
- Integrity: Commitment, accountability, and dedication to the highest ethical standards.
- Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
- Action/Results: High energy, decisive planning, timely execution.
- Innovation: Generation of new ideas from original thinking.
- Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
- Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.
Preferred
- Experience in calling Cardiologists, Electrophysiologists, Interventional Cardiologists, or Cath Lab highly preferred
- Demonstrated understanding of Durable Medical Equipment (DME) process flow
- Knowledge of the cardiac care landscape and customer decision-making processes
- Internal candidates who do not have the required experience may still be considered if they have demonstrated consistent performance aligned with sales expectations and have served in a sales support role.
Requirements
- 5+ years of successful medical device sales experience
- 3+ years of outside sales experience
- Bachelor's degree in Business, Sales, Marketing, or related field, or equivalent combination of education and professional experience
- Must reside in the assigned territory
- Valid driver's license and acceptable motor vehicle report (MVR)
- Demonstrated strong business acumen
- Excellent written and verbal communication skills
- Familiarity with MS Office, including MS Teams
- Ability to achieve hospital system credentialing (vaccination status, background check, drug screening, HIPAA, Bloodborne Pathogens, Electrical/Fire Safety)
- Ability to travel up to 90%
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Bonus and uncapped commission
Company overview
Kestra Medical Technologies, Inc. is a commercial-stage wearable medical device and digital healthcare company founded in 2014 and headquartered in Kirkland, Washington. The company specializes in developing innovative cardiac monitoring and therapeutic intervention technologies to protect patients at risk of sudden cardiac arrest (SCA). Kestra's flagship product is the ASSURE® Cardiac Recovery System, which includes a wearable cardioverter defibrillator (WCD), patient mobile application, and cloud-based Kestra CareStation™ remote patient data platform. The company focuses on transforming patient outcomes in cardiovascular disease through intuitive, intelligent, and connected diagnostic monitoring and therapeutic technologies. With a mission to provide innovative medical technologies to protect and support at-risk patients, Kestra employs an Empathy Powered Design™ approach that prioritizes patient experience and caregiver empowerment. The company has received significant funding, including a $196 million private equity round in 2024, and has been recognized as a Top Workplace in Healthcare, Remote Work, and the Seattle Area for 2025.