Territory Manager (TX, Frisco)
Charlie Health
Summary
Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you'll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission.
Job description
About the Role
Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you'll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission.
You'll build relationships with clinical partners in your local community and provide much-needed resources to thousands of people struggling with their mental health. You'll be a champion of Charlie Health and ensure that every possible patient, parent, and provider can access our programs.
Responsibilities
- Develop and operationalize GTM strategy for efficient new market penetration
- Create, build, and manage relationships with referral sources across priority markets
- Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
- Design strategies to better support and engage referral partners across different channels
- Deepen Charlie Health's penetration across existing partnerships
- Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
- Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
- Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals
Requirements
- Must be based in Frisco, TX
- Must be fluent in English
- 1-4 years proven sales experience - owning & overachieving KPIs is a plus
- Experience working with or selling to healthcare organizations a plus
- Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners
- Ability to energize, advise & persuade senior corporate personnel
- Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
- Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
- Experience with Microsoft Office, Salesforce & Zoom is a plus
Requirements
- Must be based in Frisco, TX
- Must be fluent in English
- 1-4 years proven sales experience
- Experience working with or selling to healthcare organizations a plus
- Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week
- Ability to energize, advise & persuade senior corporate personnel
- Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
- Strong project management skills
- Experience with Microsoft Office, Salesforce & Zoom is a plus
Benefits
- Comprehensive benefits
- Uncapped performance-based bonus
Company overview
Charlie Health is a leading virtual behavioral healthcare provider founded in 2020 and headquartered in Bozeman, Montana. The company specializes in delivering high-acuity, evidence-based mental health treatment through its innovative virtual intensive outpatient programs (IOPs) for children, teens, and adults aged 8-64. Charlie Health addresses serious mental health conditions, substance use disorders, and eating disorders by providing personalized treatment plans that combine individual therapy, family therapy, curated peer groups, psychiatry, and medication management. The company's name honors a friend of one of the co-founders who passed away, symbolizing their commitment to providing life-saving behavioral healthcare. With a focus on measurement-based care and clinical outcomes, Charlie Health offers 9-12 hours of weekly treatment through flexible scheduling that accommodates patients' daily lives. The company has expanded to serve 39 states across the United States and partners with major insurance providers including Aetna, Cigna, BlueCross BlueShield, Medicaid, and TRICARE. Charlie Health's comprehensive approach includes 24/7 crisis support, clinical concierge services, care coaching, and long-term alumni programming to ensure sustained recovery and support beyond treatment completion.